Telstra 3G Shutdown and VoLTE

I'm wondering if Telstra will relax their VoLTE rules come the 3G shutdown in June. Optus and Voda seem to be more lax about which phones can operate with VoLTE on their networks.

Surely lots of phones that are not Telstra VoLTE compliant will be coming into the country in the hands of tourists. Any opinions on this?

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  • -1

    Telstra 3G Shutdown

    30th June 2024

  • +4

    Any opinions on this

    no

  • Volte

    Australian electricity runs on 220-240 V and 50 Hz.

    • +6

      Shocking!

    • One electron volt (eV) is approximately 16zV (zeptoVolt).

      i.e. 1.6 x 10^-19 V.

      Or 0.00000000000000000016V in “standard” decimal format.

      For anyone who is interested, here is the sub-unit breakdown. Interesting just how small a unit can be!!

      0. 000___000___000__000__000___000__000__V
      V (milli) (micro) (nano) (pico) (femto) (atto) (zepto) Volts
      V_mV___μV____nV___pV____fV___aV___zV

  • +1

    seems like an odd topic to worry about.
    does this effect you at all? or why are you thinking about this lol???

    • +2

      probably owns a Xiaomi

    • Member since 11/2015 and this is their first post?
      Really interested to find out what triggered this thought.

    • This will affect old phones that are made in the last 10 years. My grandpa's Android phone couldn't make phone calls due to Vodafone removing 3G network.

  • +10

    For posters above who are unaware, the first LTE (4G) phones used LTE for data, but still made voice calls over 3G.

    When the 3G network is shut down, those early 4G phones won't be able to make voice calls.

    You will need a 4G phone that supports VoLTE once the 3G network shuts down. That will affect some people who think that because they have an LTE phone, the shutdown of the 3G networks isn't a matter of concern to them. Suddenly, one day, when the 3G band on their local tower is switched off or repurposed, they'll find they can't make calls.

    In terms of the effect on tourists, some would be coming from countries where 3G non-smart phones are cheap and common. Their phones, whether they are 3G, or LTE but not VoLTE, simply won't work.

    If you think this doesn't affect you, the situation is being repeated with 5G, where voice calls are using VoLTE. So when they switch off 4G, your 5G phone won't be able to make voice calls. Unless it supports VoNR.

    • Thanks for bringing some sanity to the thread.

    • This is the best explanation I've seen on the internet and I've been reading lots of forums. Thank you.

  • -2

    They won't tell you this but they are keeping 3G running for tourists (inbound roamer).

    • i do hope so.
      aside from tourists, there are others (migrants, international students, etc) who still have their phones and foreign sim cards from overseas using them as a way to receive OTPs from banks and other apps.

      probably won't see roaming using the 4G/LTE network anytime soon.

      • -3

        aside from tourists, there are others (migrants, international students, etc)

        and terrorists.

    • +2

      Doubtful. Telstra needs to use spectrum efficiently and 3G isn’t an efficient use of spectrum. Every other network shutdown has been a complete shutdown, although it is likely to be a progressive process.

    • +2

      No they’re not. In some cases 3G roamers are being converted to 4G via signalling. But otherwise it’ll be gone gone and foreign networks have been also advised.

      Source: My job

  • +4

    Tourists who cant afford expensive phones cant afford to be touristing in Australia anyway.

    • +1

      True though there are thousands of backpackers working there way around Australia doing it very cheap sleeping in old cars as they travel around. As well as many from the Pacific islands on work visas having met many they dont have the money for good phones.

      • -1

        If there is money for expensive airline tickets + fees + levies + insurance and travel in general then there must be money for an updated phone … about $100???

  • +2

    VoLTE and VoNR is what separates the men from the boys

    For the most part, iPhone and Galaxy Just Works™ because carriers can't piss off their largest groups of customers, plus Apple and Samsung have competent firmware engineers working with telcos to test their carrier settings

    Then you have the likes of Motorola / Lenovo who sell cheap $200-300 phones with huge specs because they spend the minimum on official software support and their carrier support resembles a lottery

    Random models will have VoLTE on say Vodafone but not on Telstra or Optus

    Other models that were locked prepaid phones will have a custom firmware that supports VoLTE just for the original locked carrier - if you ever unlock the phone and move to another carrier, you're stuffed

    • I'm with Kogan Mobile which utilises the Vodafone network and have an Honor 70 phone which supports VoLTE doesn't work. Based on Vodafone's list of "supported devices" (which mainly includes the big two iPhone and Samsung as you mentioned) means they have the ability to help turn it on for my phone but choose not to because it's not in their listed of supported device?

      • May be people should stick to AU-approved phones: stay away from parallel-imports & phones NOT sold by AU-retailers, eg JB HiFi.

        VoLTE supported devices list by Telstra/Optus/Vodafone are not up to date, with new models release constantly. It seems that CURRENT-models AU-approved phones has a high network compatibility because their older-models (SAME-family) ARE on VoLTE supported devices list. eg Moto G84 actual-works with Vodafone-4G-VoLTE & their G62 (older-model) is listed as compatible device-> https://www.vodafone.com.au/support/network/volte?title=andr…

        Your Honor-70 was released in AU in Nov-22 & hence rather recent.

        • Mine was bought from Allphones, an AU retailer. Mobileciti also sells them and they're AU retailer so these two stores should be listed as authorised sellers and I wouldn't think they'd be classified as parallel-importers.

          • +1

            @ferds: Apology for my poor wordings.

            Honor-AU don't exist in Australia & hence NO-warranty by them. This is what I mean by 'AU-approved phones'…the manufacturer has a presense in AU to deal with warranty/technical issues & hence LARGE-AU-retailers (eg JB Hifi ) is willing to sell their phones because they don't want to deal with warranty/technical issues.

            Your warranty is with AU-importers: Allphones…try asking them to resolve this problem & share your experience.

            • @ab c: No problem, i understand what you mean now. I did try contact them but they essentially just redirected the issue by contacting Honor but then I found the guide i linked below helped instead.

  • +1

    Who is looking after consumers in this rip off industry? Pay > $20 / month for a service that suddenly doesn't work. Solution go and buy a new phone. 80 yr old father in law suddenly became uncontactable cause 3G gone, 5G up.
    Motorola G54 to the rescue.

    • Same with landlines.

      Changes are inevitable with "latest tech" …

    • Pay > $20 / month for a service that suddenly doesn't work.

      Try TIO-> https://www.tio.com.au/complaints

  • According to the Whirlpool wiki, https://whirlpool.net.au/wiki/telstravolte

    As with 3G calling, Telstra does not restrict any handset for VoLTE.
    Telstra does not use an allow/deny (or whitelist/blacklist) list of devices with permitted access VoLTE.

  • CDMA died too. And no one died.

  • +1

    Afaik, for most recent Xiaomi phones Telstra has enabled VoLTE. However for the Redmi Note 10 & Redmi Note 10 Pro (my phone), VoLTE is not enabled on the Telstra network. However, VoLTE works for this phone on other Australian networks and SE & South Asian networks. I currently have two sims, ALDI & Felix. In future, I will keep only the Felix sim.

    There has been a lot of discussion on Whirlpool about Telstra not enabling VoLTE for the Redmi Note 10 , e.g. https://whrl.pl/RgGzPh

    • Yep. This is why I got rid of my Xiaomi. VoLTE, had to be 'hacked' to make it work, but after every OS update it would break again.

      I then went to Samsung, which I have not had a problem with.

      YMMV.

  • Surely telcos know which handsets are (still) using 3G? Have they sent automated SMS and/or account notifications? We're not far off March and if it shuts down in June I'd be curious how many elderly folks even have a clue what brand phone they have, let alone whether it uses 3G or not. And they're not the sort to understand an SMS explaining it.

  • My partner's Poco X3 Pro had this issue when Voda shut theirs down in January and was no longer able to make/receive calls

    Thankfully there's a code (which is phone make (model too?) specific) that you can enter through the dialler and disables the carrier VoLTE-approval/compatibility(?) check.

  • +2

    https://xdaforums.com/t/enable-volte-vowifi-in-unsupported-c… - I fixed my Honor 70 with this guide. Hope it helps everyone.

    • I fixed my Honor 70 with this guide

      Pls advice the retailer of your sim-card, eg Kogan mobile ?

      • Yes I'm with Kogan Mobile. My phone showed VoLTE as soon as i applied the fix from the guide. For some phones you may need to restart.

        • +1

          May be share your experience @ Whirlpool as 'grey-import' users are likely to find it useful…more phones will have CALL issues when Telstra & Optus turn-off their 3G later this year.
          https://forums.whirlpool.net.au/forum/140

  • Telstra VoLTE,Optus VoLTE,Vodafone AU VoLTE.
    My Australian ZTE A110 phone does not support VoLTE and therefore will not be able to
    make voice calls after 3G shutdown. The phone has been re-flashed with compatable
    ZTE A110 firmware from the Claro network. This firmware has VoLTE support.
    Using the MTK Engineering Mode app I have been able to get the phone working on
    VoLTE on all of the 3 Australian networks.
    There is an Engineering app setting "user_agent:" The "default" setting for this is
    VoLTE WFC/UA. This gave both Vodafone and Optus VoLTE but not Telstra.
    VoLTE on the Telstra network needed this setting to be set at "Telstra…".
    Leaving the "user agent" setting at "Telstra.." still gave Vodafone and Optus VoLTE
    so it appears that the Vodafone and Optus networks do not use the "user agent"
    parameter but the Telstra network does.
    On a world scale Vodafone is a bigger player than Telstra or Optus. I believe that the
    Vodafone AU network is probably using a Vodafone world "standard" for VoLTE
    and the Optus network is probably using the same "standard"
    As the 3 Australian networks now all have VoLTE working ready for the 3G shutdown
    the behaviour observed with my "Claro: phone probably accounts for the "My phone
    only does VoLTE on Vodafone AU (+MVNOS) and Optus(+MVNOS) but won't do
    VoLTE on Telstra(+MNOS)" reported syndrome.
    Of further interest there are no network specific settings that have been set in the MTK
    Engineerig app in my phone other than the aforementioned "user agent" which has
    been set at "Telstra" but is OK for the 3 networks and the phone now does VoLTE
    for any SIM without needing to change any settings.
    . Lastly , the ZTE A110 is an MTK chip based phone.but I have seen this "user_agent"
    referred to in non MTK based phones.

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