Fisher and Paykel 7.5 kg Front Loading Washing Machine Error 37

Fuzzy69 on 20/02/2024 - 14:23
Last edited 20/02/2024 - 14:32 by 1 other user

Hi all, I am having a repetitive issue with my 7 year old Fisher and Paykel 7.5 Kg Front Loading washing machine. Almost every cycle, after the first rinse the machine stops and shows Error 37.

The troubleshoot that I do is turn off the machine and turn it back on. Change the dial either to Rinse Cycle or Spin Cycle and this time it finishes the wash. I already checked and cleaned the bottom filter couple of times.

Has anyone encountered this issue before and was able to fix it?

Electrical & Electronics Fisher & Paykel Washing Machine

Comments

  • mbck on 20/02/2024 - 14:27

    Might be something deeper inside, try use chopstick to see if you can pull anything out?

    • Fuzzy69 on 20/02/2024 - 14:32

      Will try but as i said as soon as I reset it it finishes the wash so bit confused with that too

    • Sammy2000 on 20/02/2024 - 15:52
      +3

      Thank you Boomramada. Looks like Google and YouTube might be making you redundant on answering questions on the Ozbargain helpdesk.

      • mskeggs on 20/02/2024 - 16:19
        +2

        I see no future where posts here will start with Google first. Safest job in the world.

    • Fuzzy69 on 20/02/2024 - 16:38

      I have done that the fist time i seen the error. I have seen somewhere they the pump needs to be opened and cleaned so thats why i am trying to see if any one has done it or aware about it

      • Typical16-bitEnjoyer on 20/02/2024 - 20:20
        -1

        I have seen somewhere they the pump needs to be opened and cleaned

        So like every search result that pops up?

        i am trying to see if any one has done it

        From the search results a lot of people have done it.

        • Fuzzy69 on 20/02/2024 - 20:58

          one or two videos but not the same exact model thats why i was trying to see if anyone with the same model had same issue.

  • Bruskey on 20/02/2024 - 17:24
    +2

    I have the same washing machine and have recently had that exact error. I pulled apart the bottom following a youtube video and nothing appeared to be trapped inside. I suspect the pump has failed, so i just ordered a new pump from ebay for $20 which should be arriving in about a week. It looks very easy to replace based on the video i watched. Apparently the pumps are prone to having issues when they get to around 10+ years old which is about the age of mine.

    Here is the video i watched which was easy to follow for me. Hope that helps
    https://www.youtube.com/watch?v=IVB-MNjZvSs

    • toasty on 20/02/2024 - 20:35
      +1

      A Mr Washy Washy vid helped me fix our washing machine after my mother in law decided our curtains needed to be washed, but didn’t remove the metal curtain rail clips before running them through the machine. It was making a horrible grinding sound, but has worked fine after I partially took it apart and managed to remove the eight clips stuck inside.

      His name always reminds me of this scene though:
      https://www.youtube.com/watch?v=doihYFkeWsQ

      Good luck with the fix OP!

    • Fuzzy69 on 20/02/2024 - 20:59

      ah finally found someone.. please share your experience. I will replicate it after i hear from you. :) thanks bud

  • AndyC1 on 20/02/2024 - 19:00
    +1

    What did google say when you tried to lookup the error code?

    • Fuzzy69 on 20/02/2024 - 20:58

      blocked pump

      • Typical16-bitEnjoyer on 20/02/2024 - 21:14

        Did you try unblocking the pump?

        • Fuzzy69 on 20/02/2024 - 21:15

          i will try what Brusky suggested. i didnt find that video before so coudnt try

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