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$40 Cashback on $25 Optus Flex Plus 80GB 28-Day Prepaid SIM Starter Pack (Was $55, $15 Profit after Cashback) @ Cashrewards

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Credit to Neoika for spotting this


Cashback is ineligible on the following:

  • Purchases made through the My Optus App.
  • Purchase of gift cards or use of gift cards for full or partial payment.
  • Purchases using coupon codes not listed on Cashrewards.
  • Items that are cancelled, returned, exchanged or refunded.
  • GST, other taxes and delivery fees.
  • Fraudulent transactions.
  • Purchases using any type of discount which lowers price advertised on the Merchant site, including but not limited to employee discounts, student discounts and price-matching.

Here’s a screenshot if Cashrewards refuse to honour it

Referral Links

Referral: random (4346)

$10 for referee and $10 for referrer, after referee makes $20 purchase within 14 days.

Related Stores

Cashrewards
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Comments

      • +1

        Agreed, especially after the lyca mobile being rejected yesterday through sb

    • Thanks for the number mate! Called and cancelled my order.
      CR has been a bit disappointing in the recent times - I lodged a missing cashback claim and got the same reply asking if it was the first ever optus purchase. I do not currently have any optus services, but the words "first ever" were a bit concerning, so decided to cancel instead.

      • I called this number and they told me they will call me after 3 days to cancel. Did they cancel right away for you.

        • Yes, they cancelled right away and was told the refund will be processed to same form of payment within 5-7 business days. Try calling again, may be you just got a bad agent.

    • +1

      Just an update to confirm optus, as promised has refunded the money back into my card. Took them 5 days. I just remembered to check today.

  • +1

    Submitted my claim this morning at 530am. Silent so far and nothing added to my account

    • Did you check your email ?

      • +1

        Yeh just got the standard "received your enquiry" email but nothing else

        • There should be an email like this may be in spam folder.

          • @SuperLate: I didn't receive any email either.

            Submitted my claim about 8am in the 8th as well. Really disappointing from cashrewards so far

          • @SuperLate: Finally got the email at 8:17am this morning

  • Having problem submitting a Claim. When select screenshot of the order the app is kicking me back to Click History and does not allow to Submit.

    Edit: did work Ok through the CR website.

  • Cashrewards manually added $40

    • +1

      Me too. That does not mean it will be approved. Optus has to confirm the transaction. not sure why I am having a bad feeling about this.

      • +1

        Cashback is issued by Cashrewards, not Optus.

        Should be safe if it has landed on the tracked list

        • +1

          Thanks, I had cashback rejected before, reason being the store did not confirm the transaction is valid. When I showed them proof, they manually approved under goodwill

  • Mine got sent to a nearest post office. Missus went there to collect on my behalf but got rejected. Other parcels usually did not have any problem.

  • Also got asked about the postpaid, which I haven't had before. This one a bit sus for sure.

  • I am the existing customer of Amaysim. During the purchase process, I was required to fill in my existing email address. Amaysim sent me a verification email. I used my mobile phone to complete this verification. I ended up having 3 click history within 5 minutes, (11.32, 11:36: 11:37). I remember I never log in and log out. I suspect my transaction could not be tracked properly. Is there anyone got the same issue? Even Cashreward manually add the cashback $40, there is still a great chance my transaction would be rejected.

    What is Cashreward cashback guarantee?

  • Sorry I mixed up Optus and Amaysim deal.

    I am a new customer of Optus. During the purchase process I keep clicking and trying to 'force' the purchase. I ended up having 3 click history within 5 minutes, (11.32, 11:36: 11:37). I never log in and log out Optus website.

    • It should be alright. I got 5 clicks and purchase went through only on the last click due to Optus internal errors.

      • I got 3 clicks recorded but no cashback amount confirmed

  • +5

    I won’t trust Optus again. neither cashrewards.

  • +6

    If you want to refund the sim, don’t try Optus online chat. I chatted with them for > 30 minutes, they asked for my personal information, verified my mobile number via SMS code, asked about my current mobile provider and plan, how much I spent each month for my plan, transferred me to another department, confirmed order info, confirmed how much I paid and they told me, THEY DO NOT HAVE ACCESS TO HELP, PLEASE CALL 1800 555 002

    • They're the worst. On multiple chats at once. I was referred to by customer's name, and have spent 30 mins waiting for each reply.

  • After submitting a claim last week, a cashrewards rep finally emailed me today asking if it was the first ever time I was signing up with Optus as this was a 'new customer' only offer. Luckily enough, I have never held an Optus service cuz the reception in my area is crap and I bought the sim for my partner who has never held an Optus service either.

    But since when has the definition of 'new customer' changed to be 'first time ever signing up'? I have been able to get Boost cashback before as a returning customer. All these SIM cashback deals would be a dud if it were only for "First ever signups"

    • +1

      Scam term: "Cashback is eligible on new sign ups only." , They need to word their term more carefully

    • The wording i got was a bit different.
      "previously shopped with ​Optus Postpaid Mobile prior to shopping with Cashrewards? "

      I thought it strange they mention postpaid and not prepaid

    • I got the same email about being with Optus before. I recall being with Optus more than 10 year ago when they took onboard me as old Woolworths mobile customer, but I never signed up with them directly.
      I guess, very unlikly Cashrewards will honour cashback, so, time to call call Optus and get a refund.

      • Do you think Optus would still have 10 years old data ?

        • Who knows. Why Cashrewards asking stupid question then? Or the issue is in Cashrewards and not in Optus?

  • +1

    Desperate times

  • 30/Apr bought the sim but no track until now.
    Last Saturday, I sent a claim, until now no body replies.

  • Called Optus to cancel the purchased deal due to Cashrewards not paying cashback, still no refund.

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