Unable to Get Bluetooth Working for -- Okra Rhythm JB500 Active Noise Cancelling Wireless over-Ear Stereo Headphones

Hello Guys,
Looking for your help here, as I am unable to get headphone connected via bluetooth.

Okra Rhythm JB500 Active Noise Cancelling Wireless Over-Ear Stereo Headphones - Microphone, Volume, Play, Pause, Skip and Answer Call Controls
https://www.amazon.com.au/Okra-Cancelling-Wireless-Over-Ear-…

Some observations:

Its 100% charged
It is only getting detected via bluetooth only if I connect the USB cable via charging port.
I tried to toggle the bluetooth, noise cancellation, off button few times as well - but no luck.
Unfortunately, there is no manual in the box

Thanks

Comments

  • +1

    Have you tried turning it on and off again?

    • Yep, few times tried to toggle the bluetooth, noise cancellation, off button

      • Is there an app that you have to use to connect to the BT?

        • Good point, but don't see such app either mentioned on their box or above amazon link :(

  • Have you been leaving the headphones on charge? I had to resurrect an Ultimate Ears Wonderboom 3 (not mine) that was in a similar state. In that case, I'm pretty sure it was a power supply issue from an over-charged battery. How old is it?

    • Thanks for your response, I confirmed that I didnt leave the power on after charging.
      Yes, this one I got in 2019-20 time and just opened the box today.

      • And does it stay on without being plugged in? I.e. do they retain power (with or without BT on)?

        • yep, it retains power with or without BT on

          • @bluespider: But without being plugged in - do the headphones work (or at least retain power, e.g. light stays on) without being plugged in?

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