Long story short name and date of birth on my Coles mobile account is incorrect and my porting request from Boost to Coles fails because of date of birth mismatch.
Boost has an online verification at the time of activation I am unable to enter incorrect name and DOB whereas Coles Mobile does not. When I created my Coles account, I made a mistake by providing incorrect details (Deep Regret) and now I am unable to port out and Coles customer care is not willing to change my name and date of birth and it's calling it as Change of Ownership which they do not support and now I am stuck with them. I also tried calling Boost and the customer care mentioned that Coles has rejected my request.
Please advise what can be done here.
Thank you!
You might have to change your name and date of birth to match the Coles records :\