Bunnings has jumped into the EV charger game with sharp pricing on the gen3 wall charger.
RRP is $800.
They've also other brands now available:
Arlec 7m 16A Type 2 Portable Charger $349
Arlec 5m 32A Single Phase Wall Charger $599
The hidden gem looks to be this special order of the Ocular LTE Three Phase 22kw wall charger /w 6M cable for only $250. Expired
Other Ocular chargers available at low (possibly error) prices.
Chat said there was an 'insane' amount of orders due to the 'insanely low' price and the supplier is working to provide the products. Should be all good, will probably just take a bit of time to get them. Checking with the supplier and will provide an update when they get one.
Sounds like Bunnings will come through and honour the deal which is good. Perhaps they negotiated a discount with the supplier as well. Good publicity for them
One of mine is delayed
RE: Order No. W25xxxxxx-1
Good morning,
Please be advised supplier is in a transition to a new system and has given an eta of 1-4 weeks Rgds Georgia Bunnings xxxxx xxxxxx. Please do not reply.
Received email for refund with $200 GC offered
Did you email them first?
Nope. Did not contact them at all. Email said they tried to fulfill orders based on availability and unfortunately in my instance, it is OOS and refunded.
TBH I would rather the charger than GC but knowing it is pricing error, it is expected.
$200 GC is not bad considering it cost you nothing and they stuffed up.
Not a bad outcome, you potentially saved yourself $1k installation costs while gaining $200
Was told UP TO 4 weeks from the supplier due to backlog of orders. No mention of refunds.
Did you try to get the single or 3 phase charger? I would think that the single phase charger is a lot more popular.
Not sure who you’re asking but I am expecting both, unless refund or gift card etc
anyone who got their order cancelled.
3 phase. Not cancelled yet. Still not sure if I can use it in my single phase house.
yes you can use it in your single phase house, but it will only support 7kw charging.
That's all I really need. Also my car only supports single phase anyway.
I ordered the 3 phase Ocular IQ 22kw. However it shows in the email and online order as EV CABLE TYPE 2-TYPE 2 OCULAR THREE PHASE 10M, I/N: 0708252.
I got notified 1-4 wks. Did anyone get confirmation if they will send the actual charger instead of a cable?
Checked my Bunnings order on my account and it says "Status: Cancelled" as of 11/12/24. I haven't heard from Bunnings yet though.
Mine is showing the same and no word or refund either. It would be pretty poor for them to sit on our money for a week and then just cancel. I’m happy to wait for delivery even if it’s a couple of months.
Same
I didn't receive any emails from bunnings, but got a PayPal notification that I will be receiving a refund.
Received an email from Bunnings now with $200 gift card link
I’ve received the same email now and gift card as well, I would have much preferred the charger (even with a big wait) but I think they’ve managed the process really well and gone well above what other stores would do. Can’t complain about that - and I’m glad they’re prioritising to fulfil the early orders. I did think I was quick though!
Mine is still order taken.
CHARGER LEAD & CT CLAMPS 22KW OCULAR IQ HOME THREE PHASE
I/N: 0708251
$250.00
Item price: $250.00
Retail price: $250.00
Qty: 1
***8251 & $250 should be the 22kw LTE version, right?
Yep that is what I ordered
Mine as well for.the 7KW version. Fingers crossed!
I’ve ordered the same but it has the image of what appears to be the LTE version. Has anyone confirmed which one it is? Is its the IQ home version?
Still showing as "Order Taken", at $307 for the Single phase IQ home.
I am wishful they may honour it as my deal wasn't as good as the 3 Phase for $250.
Anyone have the single phase at $307 cancelled yet?
0708246 "Ocular Charging IQ Home Single Phase 7kW Type 2 Lead & CT Clamps $307"
This one is still showing Order Taken for me too. The $250 one cancelled.
Order has had a status update overnight, says cancelled now
How do you check the status of your order if you don't have an online account?
NVM got the delayed shipment email. Sweet!
Have you bought stuff previously online with them or have a trade account?
No trade account. And haven't bought with them online before. Just made an account for future purchases
same (dang you are quick)
Hey everyone, back with my update #2. Received a really positive email this morning.
"Hi <name redacted>,
We’re getting in touch regarding your recent order <order number redacted> for an Ocular EV Charger.
Unfortunately, we discovered the product was incorrectly priced on our website at the time you placed your order. While we made a genuine mistake in listing this item at the incorrect price, we always try to do the right thing by our customers and we wanted to let you know that we are honouring the price on your order.
We are pleased that we will be able to fulfill your order, however there will be a slight delay in delivery. We anticipate you’ll receive your order in the next one to two weeks.
Thank you for your patience and we hope you will enjoy this product. Please don’t hesitate to contact Bunnings Customer Support on 1800 797 586 for any further queries.
Kind regards,
Bunnings Customer Support"
Wooohoo! Huge win.
I got this one too! For the 3 phase IQ 22kW.
Got the same email for the 7KW single phase charger. Woohoo, massive win!
placed 2 separate orders for a single phase and a 3 phase, got the email for both. on top of that by coincidence i'd ordered a different charger a few days before which has been sitting there unopened until i find out what's happening with this.
I was actually hoping for the $200 gift card
I'll swap charger for $200 gift card with you, if i get the gift card! :)
lol plus what they charged me for it at least
@realaccount627465746: Heh, yes of course! Lol
Fortunately/unfortunately, I have gotten the "honour it" email now as well, so I dont need a swap!
But I'm sure there is someone else who genuinely wants a charger who would be happy to swap the $200 gc (and original $ for the charger), for a win-win swap! 👍
I got this email. Bought a single phase one for $307
The single phase was a weird option, more expensive than the 3 phase and the 3 phase can just be setup in single phase mode. Still unless you have one of very few cars you won't experience much of a difference
Got cancellation on my 3-phase although I think I was in quite early - $200 gift card
Waiting to see what happens on my 1-phase which was click and collect.
Just saw the 1-phase will be fulfilled - woohoo! Now to wait for pickup and then find someone who can install it.
My guy that is probably why they cancelled on you. Clearly trying to profit from their mistake (compared to buying one to use for yourself).
They have no obligation to give you anything so I wouldn't push it.
Clearly trying to profit
Excuse me? You don't know how many I ordered and how I was going to use them. Do you think the guys that ordered via the trade website weren't going to profit from them too?
How about the guys that bought multiple in separate orders that are now getting multiple gift cards?
They have no obligation to give you anything so I wouldn't push it.
ACL says otherwise.
Accepting payment without delivery is a crime. It's a shame the ACCC is a toothless tiger when it comes to enforcing ACL.
All these business that don't actually honor price mistakes (referring to some obscure clause in their T&Cs) are acting illegally.
Worse yet, I've seen multiple business deliberately make price mistakes only to populate their marketing databases.
3 phase order cancelled but the IQ 7kW says it's being honoured. $200 gift card for the cancellation. Happy with that, the IQ is what I wanted to install.
2 separate orders of 3 phase Ocular LTE and IQ and they're honouring both! Wasn't expecting this…guess i'll need to sell one and use it to have the other fitted…
I’ll buy one . You can have my gift card plus some cash. Actually need it for an EV not just cos it’s cheap
Anyone get actually get a 3 phase? They just sent me a gift card instead . Im ok to wait until more stock arrives
See killabob above. Maybe he can send you one?
It’ll be over a grand I think
I got the email for the 3 phase IQ saying they will honor it.
looks like they are working through the orders now. I also got an official response, stating that they made an error but are honoring the price. Very happy about that. 22kw IQ for $230. Bunnings is the best.
To the people that ordered multiple and got cancelled, that's 100% on you and you should be happy that you even got the voucher. Honestly that's why you can't get these really good deals anymore, there are just too many people out there that are trying to make a profit of honest mistakes.
Well said :)
What about to the people that ordered multiple and got one and still got another gift card? Basically for a free charger. I was thinking of getting the 22kW not smart one but then just figured why would I. Now I know for next time
I got order canceled from Armadale WA, but free $200 eGC.
Same here, Midland WA
Hi xyz
We’re getting in touch regarding your recent order xyz for the Ocular LTE Three Phase EV Charger.
We discovered the product was incorrectly priced on our website at the time you placed your order.
Although this was a genuine mistake, we are fulfilling as many orders as possible from the stock we have available, based on a priority of fulfilling the orders that we received first. Unfortunately, due to the high demand we no longer have any stock on hand of the Ocular EV Charger and are unable to fulfil your order.
You will be refunded for the order, please note this refund could take up to 10 days to appear on your bank statement. As a gesture of goodwill, we would like to offer you a $200 Bunnings e-gift card to sincerely apologise for any inconvenience or disappointment caused, which you can find via the link below.
We’re really sorry about the mistake and we appreciate your understanding. Please don’t hesitate to contact Bunnings Customer Support on 1800 797 586 for any further queries.
Hey it didn't paste your link correctly, can you try again
CHARGER LEAD & CT CLAMPS 22KW OCULAR IQ HOME THREE PHASE
I/N: 0708251
$250.00
Anyone know further details about this unit ? Is the IQ HOME 3 phase the same as IQ HOME SOLAR?
The picture in my order info shows a OCULAR LTE HOME but description say OCULAR IQ HOME THREE PHASE
I also received email and I will receive the 3 phase charger for $250
Got the cancellation + gift card email for the LTE, but the IQ one is getting honoured. Hopefully I actually get the IQ one later down the line and not cancelled too…
I got the email saying they will honour 3 phase charger order but there will be a delay of 1-2 weeks
We’re getting in touch regarding your recent order for an Ocular EV Charger.
Unfortunately, we discovered the product was incorrectly priced on our website at the time you placed your order. While we made a genuine mistake in listing this item at the incorrect price, we always try to do the right thing by our customers and we wanted to let you know that we are honouring the price on your order.
We are pleased that we will be able to fulfill your order, however there will be a slight delay in delivery. We anticipate you’ll receive your order in the next one to two weeks.
Same
Got my refund + $200. Can't complain, but wish I didn't hesitate.
Actually, it seems to be a bit more location based. Some early orders still got cancelled.
Ah okay. That makes sense. Luck of the draw.
Also think it's location based. I was very late, I placed my order a couple of minutes before the link stopped working and I was struggling to even find a store that would allow me to go through the checkout process. Benefit of living in the city and have 20+ Bunnings stores nearby…I'll have to drive 10km to pick it up but that's worth it.
Thought I jumped pretty quick, but have also got the refund/gift card email. Won't complain, didn't really NEED the charger, and the cost involved with installing etc. Only jumped because it was cheap, ending up with a $200 gift card is a pretty good result.
I ordered one within two mins of it being up :/
Either way well can't complain about a $200 gift voucher
I ordered mine roughly within 30 min and is being fulfilled - so it could be based on which bunnings store it was allocated to if its not time based
Only going on the email they sent out which stated it was "based on a priority of fulfilling the orders that we received first." Doesn't seem that's the case.
Got fulfillment email.
Anyone with details of OCULAR installers in Brisbane?
Potentially getting an electrician to get the wires in place and get then, get the installer in for their bit.
Has anyone done this before?
Why do you need an installer after an electrician? Surely you and the sparky can figure it out with a few youtube videos.
Warranty with Ocular, as my sparky has not done their course/certified to install them.
You've only paid $250 for the device. I'd be willing to roll the dice with no warranty.
In any case, Bunnings wouldn't kick up a stink about the warranty. They will simply refund you faster than you can blink.
Ocular would have to show the failure is a result of a mis-configuration, which I believe is pretty unlikely if your sparky did the wiring properly.
Good luck with that! Surely you can work it out with some YouTube videos too
Ye Nah, why risk it (like house insurance), I’ll just pay for peace of mind.
@WhyAmICommenting: Yea, but like if something major happens (god forbid) they found that you didn't get a certified installer, whose fault is that?
@Yebro: Unlikely anything catastrophic can happen if installed by a licensed electrician, but do whatever will help you sleep at night!
Go through these comments - someone did some of the hard work already.
Yeah, nothing specific like what I’ve asked.
do you have 3 phase? if not, it has to be either in a Controlled Load or if you want it connected to the mains, it'll need to be a 3 step install - sparkie install > energex add networked device in the meter box > sparkie back again to hook up to the networked load. check out the energex website.
@MKBHD: Yeah, already 3phase,called up energix to confirm, they said the contractor logs the job that they are going from box to charger location.
So I’ll get the sparky to do that, and then get the ocular installer to come in.
Ocular said it should be cheaper quote to just come in and install (don’t have to pay for as if wiring up).
But was wondering if anyone has gone this route.
@Yebro: Ocular as a brand manufacturer themselves have a service to show up and hook up the charger? That's pretty good. I would be tempted to go this route as well if it costs cheaper, please share cost details as you go and I will get contractor details as well if its well priced :)
How’d you go with an installer?
Do you know if the ocular chargers can be setup on a Primary tariff with a dynamic connection?
$230 IQ still getting it
2 x $200 GC on the others. Profit.
Trade order. Crickets.
You went all in!
If anyone is actually looking to sell their charger please DM me. I wasn’t buying it just for a free gift card
might be worth creating a forum post and linking it here?
this is already pretty offtopic for a "Tesla Wall Connector" deal.
there are probably quite a few people to trade including myself who will end up with extras. personally don't want to come to any arrangements though till i have something in my hands
Still 'order taken', but interesting in my Trade account if I 'reorder' and "add to cart" from the order summary, a message pops up stating that the item can only be purchased in store