Catch Connect Mobile Changing to OnePass Mobile

Mum just got an email:

Hi,

We’re saying goodbye to our Catch Connect Mobile brand and hello to our new brand, OnePass mobile from 1 May 2025.

Your mobile plan isn’t going anywhere, and you can keep using and recharging as usual. If you have the Catch Connect app, just open the app and follow the prompts to update it from 1 May 2025. That’s it!

OnePass. One Year. Free.

To celebrate, we’re giving you FREE year of OnePass membership as a welcome to our new look and feel. Simply click here to claim your offer. T&Cs apply*.

Get more value from the brands you shop

OnePass is the membership for Australia's favourite retailers with benefits including:

  • Free delivery on eligible items or orders
  • 5x Flybuys points on every shop in-store and with Click & Collect at Kmart, Target, Bunnings Warehouse and Officeworks
  • Plus membership exclusives and much more
  • Visit onepass.com.au to see all the one-derful benefits.

What is OnePass mobile?

OnePass mobile will now be the brand behind your prepaid service and continue to let you enjoy all the things you’ve come to expect from a mobile plan at an affordable price.

  • Great value
  • Reliable speed
  • Trusted service
  • No lock-in contracts
  • Powered by the Optus 4G network, you’ll get the same great coverage you enjoy today. No hidden fees. No catches.

Thanks for your support

We’d like to express our gratitude for your ongoing loyalty as a valued customer. We’re pumped about our new brand and can’t wait to share what we have in store for you, so keep an eye out for more exciting updates.

Get in touch

If you have any questions, simply reach out to us via online chat. And just so you know, you’ll still see the Catch network on your phone while we make the full transition to OnePass mobile.

The Catch Connect Team

Terms and Conditions

The free OnePass annual membership offer (Offer) is valid from 12:01am AEDT 24/04/2025 and expires 11:59pm AEDT 31/05/2025. Promotional code is only valid during the Offer period. The promotional code will be automatically filled out when you sign up via the link in your email. This Offer cannot be used with any other promotional offers. This Offer is only available to eligible customers. Limit of one promotional code per eligible OnePass account. Promotional code will be active on your OnePass account until your free OnePass membership ends. Annual OnePass membership period on an auto-renewal basis will commence immediately when you sign up using the promotional code, unless cancelled prior to renewal. If your OnePass membership remains active following the expiry of the free OnePass annual membership period, you will be charged a recurring payment, currently $40 per year for a OnePass annual membership, unless cancelled prior to renewal. The promotional code has no cash value and will not be refunded or replaced. Any unused codes will be forfeited. Wesfarmers Group team members eligible for a free OnePass membership are not eligible for this Offer. The promotional code is subject to availability and OnePass reserves the right to withdraw or amend this Offer at any time. See full OnePass terms and conditions at https://onepass.com.au/privacy-hub/terms-and-conditions. You have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by OnePass. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. *Eligible customers are those Club Catch customers who are NOT currently a paid OnePass member or participating in a free trial.

Related Stores

OnePass mobile
OnePass mobile

Comments

  • +2

    Boo-urns. My email is different:

    We’re saying goodbye to our Catch Connect Mobile brand and hello to our new brand, OnePass mobile from 1 May 2025.

    Your mobile plan isn’t going anywhere, and you can keep using and recharging as usual. If you have the Catch Connect app, just open the app and follow the prompts to update it from 1 May 2025.

    What is OnePass mobile?

    OnePass is a membership program with Australia’s favourite retailers.

    OnePass mobile will now be the brand behind your prepaid service so you can continue to use your prepaid inclusions as usual.

    Powered by the Optus 4G network, you’ll get the same great coverage you enjoy today.

    Thanks for your support

    We’d like to express our gratitude for your ongoing loyalty as a valued customer.

    Get in touch

    If you have any questions, simply reach out to us via online chat. And just so you know, you’ll still see the Catch network on your phone while we make the full transition to OnePass mobile.

    The Catch Connect Team

    • +1

      They’re writing personalised emails to each and every customer

      • They’re

        AI

  • +2

    What happens if I bought a Catch Connect product and don't activate after this date?

    You'll still be able to activate your SIM after this date. You'll start receiving communications from OnePass mobile instead of Catch Connect.

    You don't have to activate your sim cards by 1 May if anyone was wondering.

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