Lycamobile - Impossible to Contact

Lneilmenezes7 on 30/04/2025 - 14:09
Last edited 30/04/2025 - 15:13 by 1 other user

Is Lycamobile dodgy?

Impossible to contact them via, phone, chat, or email. Have been trying for the past 3 days.

I ported into them a few days back, and after working for 2 days, I got a message I have no credit to make calls. Plan sim is for 28 days purchased from Coles.

Why don't they answer any of my emails?

Related Stores

Lyca Mobile

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  WatchNerd on 30/04/2025 - 14:22

  If you've exhausted all avenues to contact them I would suggest to file a complaint with the TIO which puts the onus back on them to contact you.

  https://www.tio.com.au/complaints

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  jv on 30/04/2025 - 14:26

  +4

  Why don't they answer any of my emails ?

  They have no credit to create emails.

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  Typical16-bitEnjoyer on 30/04/2025 - 17:15

  They're crap. Port out. TIO chase your money back.

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  plmko on 30/04/2025 - 18:05

  +1

  For me their phone support was ok, rep was helpful.

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  ode1online on 30/04/2025 - 21:44

  Have you installed the APP?