TopCashback - Change of Email Address Issue

Lmitty on 20/05/2025 - 08:39
Last edited 20/05/2025 - 08:45 by 1 other user

Discovered a curious bug with TopCashback. I use Fastmail, and recently changed my email address from a masked email address, to an email address that contains a plus symbol (eg [email protected]). I receive emails to the plus address (e.g. I reset my password and received the password reset email to the new address containing a + symbol).

However I've received a payout, and when I go in to try and withdraw it, it says I need to verify my email address change. I click the link to send myself a verification email and I never receive it.

I've raised a support ticket to get TopCashback to take a look at it but I thought I'd post something here both to see if anyone else has experienced this, and as a warning not to change to an email address that contains a plus (which it appears to accept but it also appears you're never able to verify it).

Related Stores

TopCashback AU

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  MS Paint on 20/05/2025 - 08:42

  +2

  @tightarse will be all over this by 9am.

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  Store Reptightarse @ TopCashback AU on 20/05/2025 - 08:51

  +3

  Thanks for the tag @MS Paint 👍

  @mitty Actually have a day off today, but please PM me your TCB email address that needs verification and I’ll sort it. Cheers.

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  mitty on 20/05/2025 - 09:07

  Thanks @tightarse, no rush at all, have sent you a PM.

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  mitty on 20/05/2025 - 09:20

  +2

  And @tightarse has sorted this for me. Thanks so much, above and beyond as always!

  • 

    Store Reptightarse @ TopCashback AU on 20/05/2025 - 09:21

    +1

    Pleasure :)

    • 

      MS Paint on 20/05/2025 - 09:41

      Now go and enjoy the rest of your day off (after you submit your overtime sheet to TCB HQ)

      • 

        Store Reptightarse @ TopCashback AU on 20/05/2025 - 09:41

        😉