How Good Guys 5 Years Gold Service Extras $20 Credit Work?

jjj123 on 09/07/2025 - 15:18

I purchased the 5-Year Gold Service Extras for $199. According to their website, they’ll send out 4 x $20 credits each year for five years, with no minimum spend required.

That adds up to $400 - more than double what I paid.

And since the $20 credits don’t have a spending threshold, it seems like a really good deal.

Do they specify the exact dates when the $20 credits are issued? So I do not miss out the 90 days credit expiry.

Also, I'm curious—how does the company make money from this offer?

I already set up The Good Guys digital wallet about four years ago.

Do I need to take any action this time, or will TGG automatically recognize my phone number from the purchase and apply the credits?

Financial

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Comments

  • follow on 09/07/2025 - 15:34
    +1

    banking on you not using it
    also not giving it out due to their fine print
    they got sued by the ACCC and lost

  • Hybroid on 09/07/2025 - 15:37
    +4

    All your questions are answered in the T&Cs you signed up to: https://www.thegoodguys.com.au/storecash/storecash-terms-and…

    $20 is a leading offer where most people either don't use it or end up buying something much more than that amount (e.g. a $200 AirFryer), so they make money overall, even if they end up giving away a few free cheap cables.

    • ATTS on 12/07/2025 - 14:53

      Whats good to buy with $20

      Thinking buy cables or sd cards and sell on ebay

  • geekcohen on 09/07/2025 - 15:48
    +1

    In the past, I received texts with the offer randomly. I never used them because I didn't need anything. But I did use the warranty. Got a brand new dryer 4.5 years into the 5 year warranty due to being unfixable due to parts. The extra warranty paid for itself in my book.

  • supersabroso on 09/07/2025 - 16:01

    In the past it's just been a text message, however now you'll have to set up your store cash and it'll go into that digital wallet. You basically still get a text every 3 months or so and have about a month to spend it. Good way to get a lot of freebies like logitech mice, sd cards or cables/batteries.

    The main value was in the 4% discounted Coles giftcards but their giftcard system has been bugged for months and months, quite disappointing.

  • brendanm on 09/07/2025 - 18:45

    If only there was a website that could provide all these terms and conditions in detail.

  • gentle duck on 11/07/2025 - 03:10

    So good! I've been using mine for eneloops and other items <$30 😉

  • Chhaava on 11/07/2025 - 11:18

    When will we receive the $20 store cash/gift card after joining Gold Service Extras? I’ve also set up my Digital Wallet, but it’s only showing my name.

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