Anyone Used Luxury Escapes Gift Cards Recently?

Last month Luxury Escapes updated their terms to limit the use of gift cards purchased from elsewhere:

The maximum redemption value for Gift Cards not purchased directly through the Website is limited to $1,500 per order.

Wondering if anyone has tried to use the vouchers since the policy changed on 23 June? Is there a way of getting around it?

Extremely disappointing that they introduced this and am so lucky I noticed before purchasing 4K in unusable vouchers for my next booking.

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Comments

  • +2

    I’ve heard about this. Wonder what lead them to change it, I mean a voucher is a voucher - why limit the amount your customers can use?
    Oh another note, can’t answer your question sorry. I’d imagine this would upset a lot of their customers. Not like they are exactly an affordable travel agent.

    • why limit the amount your customers can use?

      Free advertising on OzBargain.

  • +3

    Thanks OP, did not realise this had changed, that's a big deal, have done thousands in a booking before. Would have been caught next time had you not mentioned this.

  • +1

    Given it transfers to credit if you cancel a booking, I wonder how you'd go using over $1500 in credit, vs gift card?

  • +2

    It’s a ridiculous policy and I suspect it’s going to cause quite a bit of upset once people realise their vouchers are worthless. How is it even legal?

    I have often purchased $3k to $4k of vouchers from Costco as it’s quite a saving (used to be 14% off now 10% off).

    • +3

      Yes and they just did the reduction to 10% in Jan or Feb. Clearly that wasn't enough for them. It makes purchasing gift cards fairly pointless given the risks and limitations of GCs in general and particularly for holidays where a few hundred on GC doesn't buy much.

      Maybe they are preparing to float. Chemist Warehouse did this sort of thing (value erosion of postage, pricing) before their float where they are no longer the clear pricing leader.

      All good things come to an end, as they say.

  • +2

    Wow, that is incredibly scummy. Is that even legal? Now I'm wondering if anyone else has similar conditions buried in their T&Cs

  • +1

    I'm about to make a booking, does anyone have a Luxury Escapes referral code? If so please msg me.

    • Have sent you a msg

      • Do you still have any discount code you can share, please ? Thanks

        • Sent you a message

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