Mazda: Car Insurance from the Dealer?

SomeGuyOnOzB on 30/07/2025 - 15:56
Last edited 30/07/2025 - 16:31

I'm buying a spec'd Mazda from the dealer. It's been assembled at the factory and is on the ship now.

I've been insured with RACV who've been pretty good for handling claims.
Mazda is also offering insurance for Allianz, which is associated with IAG, who are the real company behind RACV.
I'm reading the terms and conditions and trying to understand the differences and if it covers what RACV does, and checking the prices.

Anyone have any experience with Mazda's Insurance?
Good, bad, things to check or watch out for?

If It's Allianz handling the claims, I guess it's much the same.
There've been experts on OzBargain in the past, who have real insight into insurance and how the claims have worked.

Automotive Car Insurance Insurance

Comments

  • Fredfloresjr on 30/07/2025 - 16:07
    +6

    Member since 2007, and still asking this question. STAY AWAY WITH STEALERSHIP

    • SomeGuyOnOzB on 30/07/2025 - 16:15

      But there's also "If it's too good to be true …" and we've debunked that many times on OzBargain.

      So I'm actually trying to read through these terms and conditions and check what the differences are.
      This is Allianz insurance, so it's possibly the same company backing RACV anyways.

      • GordonD on 30/07/2025 - 17:35

        Allianz is not associated with RACV.

        RAA (SA) is selling its insurance operations to Allianz.

        RACV is IAG. IAG is also acquiring RACQ insurance.

        If it is an issue of concern to you, Allianz is listed on the UN report of companies profiting from genocide in Gaza through a subsidiary, Pimco, which is a major buyer of the Israeli treasury bonds that have funded the war. Companies that are considered complicit may be held responsible if there is a world court finding of war crimes and crimes against humanity.

  • TrdiK89 on 30/07/2025 - 16:10

    Good luck!

  • Duckie2hh on 30/07/2025 - 16:13

    OP likes to burn money

  • iguana on 30/07/2025 - 16:15

    Make sure to purchase tinting and definitely get the paint and rust protection from the dealer. You won't regret it.

    • SomeGuyOnOzB on 30/07/2025 - 16:20
      -2

      Looking for comments from people who actually understand the products

    • SomeGuyOnOzB on 30/07/2025 - 16:34
      -3

      We get car colour, seat materials from the dealer and a number of other things. So it's a bit arbitrary

  • Euphemistic on 30/07/2025 - 16:33
    +2

    Insurance through the dealer from allianz is just like doing it yourself, but the dealer gets a commission on the sale.

    Check the price. Make sure you are happy with the PDS.

    I got insurance through the dealer for my second last car purchase because it was a good price, but the last car their policy was more than staying with our current insurer.

    Very little reason to be brand loyal for insurance. There is good reason to go with a well known insurance company.

    • SomeGuyOnOzB on 30/07/2025 - 16:39

      Thanks, that's what I'm checking. Price looks like it's worth investigating. I want to check if there's a real reason for ruling it out and not just a knee jerk reaction, though I realize reading the Product Disclosure Statement takes a lot of time and effort.

      I plan to get a quote from my current insurer too; just seeing if this has any merit

      • elgrande on 30/07/2025 - 17:48
        +1

        You could always ask chatgtp to compare the PDS and prepare a summary table of key differences.

        • SomeGuyOnOzB on 31/07/2025 - 22:13

          Thank you; still getting used to the idea AI can help so much. (as well as skimming the original docs to check it's understood things correctly)

  • lachhelix on 30/07/2025 - 17:58
    +3

    They're just going to sell rebranded insurance - just ask for the pds/terms and compare the price to the main ones on Google. Takes 10 mins. Go with whatever you're comfortable with/cheapest

  • Randxyz123 on 30/07/2025 - 18:15

    It honestly will be quicker and likely cheaper to ring RACV when you know the rego or even the vin and tell them you have a new car and you want it insured.

  • Bignudge on 30/07/2025 - 18:22
    +1

    Just buy the insurance yourself. The more people inbetween the more complicated it gets when you need to make a claim.

    • SomeGuyOnOzB on 31/07/2025 - 22:08

      You mean skip RACV or the dealer and try buying it direct off IAG or Allianz? Is that a thing?

      • ashtdp on 01/08/2025 - 08:56
        +1

        RACV is not a middleman, it’s brand offered by IAG. IAG has acquired RACV and retained the brand name. There is no insurance product offered under IAG name.

        Allianz operates under its own name.

        So, you can get your own quotes from these two online or phone and get the quote from the dealer and any other brokers you want to check with, and decide what’s best based on pricing, coverage, and PDS.

  • happydude on 30/07/2025 - 18:43
    +1

    This is actually a thing that AI can do reasonably well.

    • SomeGuyOnOzB on 31/07/2025 - 22:10

      Ah, feed it the T&C's and ask for differences? Thanks for that; I'm still coming to terms with how insanely powerful the AI stuff is

      • happydude on 31/07/2025 - 22:59
        +1

        Yep. I use it for larger commercial insurances. Don't ask it for legal advice but differences it can do pretty well.

      • happydude on 31/07/2025 - 23:05
        +1
        Feature einsure Premier Comprehensive RACV Complete Care®
        New‑for‑old replacement Up to 3 years old vehicle First 3 years of vehicle registration
        Emergency travel/accommodation Up to \$1,000 per incident Up to \$1,500 if >100 km from home
        Taxi fares Not mentioned Up to \$500 allowed
        Glass excess waiver option Not specified Option to have no excess on windscreen etc
        EV charger/accessory cover Includes charger, cables, accessories Not clearly specified
        Agreed vs market value Agreed or market value (depending schedule) Agreed-value only
        Policy Can you choose your repairer? Under what conditions?
        einsure Premier Yes Through Repairer Locator (includes preferred & other repairers)
        RACV Complete Care Yes, if “Any Repairer” option is chosen Option may involve extra premium or be included depending on policy; otherwise insurer uses partner network

        Assuming I found the right PDS's

        • SomeGuyOnOzB on 01/08/2025 - 17:05

          Ah, I've been using ChatGPT. It's been pretty good for heaps of things. But I'm going to have to scrutinise this.

          It said for both RACV Complete Care Motor Insurance and Mazda Premier Motor Insurance
          New for Old Replacement Yes, if within 2 years or 40,000 km

          But, the Mazda one starts by saying 3 years replacement

        • SomeGuyOnOzB on 02/08/2025 - 00:16

          So, I questioned the AI on where in the document it was referencing 2 years for Mazda's new for old. I'd found 3 years in 2 locations.

          It gave me a location, it did not match. I told it what I found and where and it finally admitted it was using an old document it had instead of the PDF I'd given it … :P ???

        • SomeGuyOnOzB on 02/08/2025 - 00:23

          I asked it to redo the comparison using the documents I asked it to read the first time :S

          ✅ Direct Comparison: RACV vs Premier (Mazda) Motor Insurance
          Feature / Section RACV (2025 PDS) Premier Motor (Mazda) (2024 PDS)
          New for old replacement ✅ Yes — if car is under 2 years and under 40,000 km ✅ Yes — if car is under 3 years and bought new or as demonstrator
          Underwriter Insurance Australia Ltd (IAG) Allianz Australia Insurance Limited
          Type of cover Market value or agreed value Market value or agreed value
          Hire car after theft ✅ Yes — up to 21 days ✅ Yes — up to 21 days
          Hire car after accident 🚫 Not included by default — available as optional cover ✅ Included (if not at fault) — up to 30 days
          Choice of repairer You may choose; RACV can insist on using its selected repairers You may choose; Allianz may require a quote or request to assess the repairer
          Lifetime guarantee on repairs ✅ Yes — if RACV-approved repairer is used ✅ Yes — for repairs authorised through the insurer
          Windscreen/glass cover (no excess) 🚫 Optional add-on ✅ Optional extra — listed clearly in policy
          Towing after accident ✅ Yes — to repairer or safe place ✅ Yes — to repairer or safe place
          Personal items cover ✅ Up to $1,000 ✅ Up to $1,000
          Emergency travel/accommodation ✅ Yes — if more than 100 km from home ✅ Yes — if more than 100 km from home
          No claim bonus protection 🚫 Optional extra only ✅ Automatically included (with limits on at-fault claims)
          Uninsured driver protection ✅ Up to $5,000 ✅ Up to $5,000
          Cover for modifications or accessories ✅ Yes — if agreed in writing and listed ✅ Yes — if fitted by manufacturer/dealer or declared and accepted
          Excess-free faulty fuel/damage 🚫 Not clearly covered ❌ Excluded
          Off-road use ✅ Yes — if lawful and suitable ✅ Yes — if legal and the vehicle is suitable
          Driver training discount ✅ Yes — learner and young driver discounts may apply Not mentioned
          Premium payment frequency Monthly and annual options available Monthly and annual options available
          🧭 Summary of Key Differences
          Area RACV Premier (Mazda)
          New-for-old limit 2 years / 40,000 km 3 years (no km limit stated)
          Hire car after accident Optional add-on Included (if not your fault)
          Windscreen excess-free Optional add-on Optional add-on
          No claim bonus protection Optional Included (limits apply)
          ⚠️ Things to Consider

          Mazda’s Premier policy is more generous by default for:

    New car replacement (3 years instead of 2)

    Included hire car and NCD protection

RACV may be more flexible on repairer choice and offers more modular add-ons (useful if you want to tailor coverage and reduce costs).

          Gotta go through and check what it did against the documents

  • AndyC1 on 30/07/2025 - 19:18

    Can you share how you linked Allianz and IAG as I cannot see how the are linked. They have both taken over RAxx insurance companies or ceeded control to the other.

    • ashtdp on 31/07/2025 - 09:09
      +1

      I think IAG still holds RACV in Victoria but Allianz bought RAA in SA.

      • jackary on 31/07/2025 - 18:46

        This is correct (partner works for IAG)

        • AndyC1 on 31/07/2025 - 18:53

          Thanks. So no association.

    • SomeGuyOnOzB on 31/07/2025 - 22:07

      It was something I found when I was Googling; thank you for correcting that.

  • nswnotill on 31/07/2025 - 08:24
    +1

    I do my motor vehicle insurance through a broker (along with house and also contents). I have found that a reputable broker will choose an insurance company with a good reputation. It will also have good terms and conditions, and the best value for money, .

    • elgrande on 31/07/2025 - 23:26

      So you find it cheaper than retail?

  • ashtdp on 31/07/2025 - 09:08
    +1

    IAG is not the underwriter for Allianz, they’re different companies.

    IAG has only RACV and Rollin insurance brands in Victoria in the retail space as far as I know.

  • pjbargain15 on 31/07/2025 - 09:35
    +1

    I would advice to do research and compare coverage. I was in similar situation a while ago and did research before taking the delivery of the car. I had already bought RACV from the date of delivery. Went in to Toyota to pickup the car and they gave me a slightly lower quote for exactly same insurance coverage. Bought theirs and cancelled RACV as I was still in cooling off period. Had to do road assist for dead battery once as I was away for a month and it was pretty great. Haven't had to do claims yet, but so far Toyota insurance has been smooth. What are others' experiences with Toyota insurance?

    • SomeGuyOnOzB on 31/07/2025 - 22:03

      Was the road assist through the Toyota branded insurance ?

  • BigBirdy on 31/07/2025 - 10:44
    +1

    My friend got car insurance through the manufacturer. Policy included new car replacement (‘new for old’) cover for first three years. I think most other insurers it’s only for two years. Car was written off in a relatively minor crash at just under three years and was replaced with a new car. No idea how insurance premium compared.

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