ubank App and Online Banking Crashed Today

Smilence03 on 01/09/2025 - 14:27
Last edited 01/09/2025 - 14:37 by 1 other user

ubank app and online banking both crashed today, possibly due to too many people transferring their money out (my wild speculation).

They even made a webpage showing the recovery status: https://status.ubank.com.au/

I tried to call them to change my daily transfer limit from 20k to 100k or 200k so I can say goodbye to ubank, but only was told that wait time is at least 1hr. It seems like many people are wanting to do the same thing today.

I really hope that NAB gets the message. I hope ubank gets the message that people aren’t stupid and we care about our savings, and aren’t giving it away to greedy corporations and financial oligarchs.

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Comments

  • plantatree2013 on 01/09/2025 - 14:41
    +1

    Ya, I have not been able to access Ubank app for past hour or so.

  • c64 on 01/09/2025 - 14:43
    +2

    call centre is now "Degraded performance", soon to be "Full outage" i imagine. too many pissed off customers

  • askbargain on 01/09/2025 - 14:44
    +1

    Probably not the best time to call and close my account I guess

  • KangaDrew on 01/09/2025 - 14:48
    +2

    They even made a webpage showing the recovery status

    That's their standard Statuspage which has been around for about 3(ish) years.

    My app seems to be working fine and still shows a $0 balance after I yeeted all of my coin away from them. Maybe that's why they're letting me in - hoping I want to send my money back to them.

    Yeah, nah. Not happening.

    I hope ubank gets the message that people aren’t stupid and we care about our savings

    Except people are stupid. And lazy. It's why organisation's have honeymoon periods. Think NBN, think mobile, think utilities, think banking… they all want new customers and entice them with "new customer bonus" bait, something to hook them in, knowing that the vast majority are too lazy to change.

    • try2bhelpful on 01/09/2025 - 15:10
      +1

      Insurance is a big one for the lazy tax.

      • KangaDrew on 01/09/2025 - 15:14

        Yeah insurance too. Pretty much anything that's a regular monthly expense gets hit with that tax.

    • haemolysis on 01/09/2025 - 21:33

      Yep. Some of the big banks are giving effectively no interest at all, and aren’t really losing customers. Most people find it way too burdensome to change a bank account. They’d probably even pay to not have to.

  • jv on 01/09/2025 - 14:51
    +2

    AMP App and website down too… Coincidence ?

    • KangaDrew on 01/09/2025 - 15:15

      Conspiracy

      • jv on 01/09/2025 - 15:18

        Insider trading?

  • Bruceflix on 01/09/2025 - 15:02
    +4

    Withdrew mine a month ago. Beat the rush.

  • silenthillrocks on 01/09/2025 - 15:09
    -3

    Thanks for calling ozstatus, Australia's best website status service. Your call is important to us.

  • iamnowhere24 on 01/09/2025 - 15:09
    +2

    But why today? isnt it in effect from 1st Oct ?

    • Ash-Say on 01/09/2025 - 15:23
      -1

      Exactly my thoughts as I was also planning to make a move on 1 Oct.

      • try2bhelpful on 01/09/2025 - 15:48

        You can only transfer out $20,000 per day unless you have arrange for an increase. Doing it daily avoids having to go through hoops. Also the introductory interest rate for Macquarie is higher than existing UBank accounts at the moment.

    • ekto on 01/09/2025 - 15:29

      What is happening on the 1st of Oct?

      • try2bhelpful on 01/09/2025 - 15:49
        +1

        The eligibility is changing. You need to continually grow your account to get the higher rate.

    • Neoika on 01/09/2025 - 17:40

      It'll be crashed on 1st Oct as well.

      Nothing wrong to do it today as there are plenty of better options now, even StG, BoM, BSA have slightly better options.

      Banks like ING, BoQ require bonus interest criteria to be met in the previous month(August) before bonus rate takes effect today. Hence, people jump on the wagon today.

  • try2bhelpful on 01/09/2025 - 15:12
    +1

    I’m transferring money across to Macquarie as well. Will be interesting to see if UBank does change their eligibility in the long run.

  • jv on 01/09/2025 - 17:01
    -2

    AMP one just came back up…

    What about uBank ???

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