ShopBack Sending Dodgy Gift Cards

Anyone else had issues with ShopBack sending completely different gift cards than what you actually purchased.

ShopBack completely denying that it happened, despite literal screenshots to the contrary…

https://files.ozbargain.com.au/upload/432736/124000/shopback…

Related Stores

ShopBack AU
ShopBack AU
Third-Party

Comments

  • +2

    🍿

    • im jumping in the camry and going to the drive ins

  • +1

    Dude no one is going to download your unknown PDF.

    • -3

      chatgpt did

      A ShopBack customer bought a $100 Super Swap gift card using ShopBack credit but instead received a Mother’s Day gift card, then requested a refund. ShopBack refused, citing their “no refunds on gift cards” policy and claiming their system showed the correct item was delivered. The customer argued they didn’t get what they paid for and pushed back under Australian Consumer Law, while ShopBack stood firm on their policy, leaving the dispute unresolved.

    • I wonder if ozbargain scans files users upload.

      • Doubt it and that's a massive worry. Just bait people with "free coupon".

        • -1

          When in doubt I use Google Drive's viewer to render these pdfs.

          https://drive.google.com/viewer?url=https://files.ozbargain.…

          That confers a level of protection. I wonder why some of the other IT/Cybersecurity bros haven't mentioned it, since I keep seeing people mention they are in IT and there are some that are basically browsing OzBargain all the time… I rarely see any good comments from IT professionals here, in fact when you ask about something obscure such as a screenreader, they don't know anything about it. This makes me highly suspicious of the level of talent that actually exists in the industry…

          Maybe Scotty can code something that picks up on the pdf extension and wraps it to Google Drive?

  • +2

    Isnt Super Swap similar to Prezzee gift card where they occasionally have promotional gift card front but you can still use it at exactly the same store?

    Have you actually tried to redeem the gift card to swap to something that works with super swap but not mothers day card?

  • @gotyourback

  • +7

    ADAGCHS

    • +1

      At this point in time it's now more that people are on the path to natural selection

    • +5

      Also ADASBHS

      • +3

        I love when it's a 2 for 1.

        • +1

          Crossovers special

  • +5

    completely different gift cards

    What stores do the Shopback Superswap branded Prezzee swap card have that the Mother's Day branded swap card are missing?

    I saw your comment here. Note that the regular Shopback Superswap does NOT currently have Woolworths, as noted here. A workaround is using EG gift card which works in store at Woolworths and online (add 628000 to the start of the gift card number at Woolworths or Big W).

    I think you will find that both gift cards actually have the same retailers and aren't completely different or even slightly different, apart from the picture/branding.

    • Yes, I think I got one as well a while ago. I was puzzled at first, but I was able to swap it. I believe it’s just been rebranded.

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