Exclusions
You won't get Cashback on:
- Items added to your cart prior to clicking through from ShopBack
- Any Gift Card or Voucher redemption
- Other loyalty programmes unless otherwise stated
- Purchases made with Vouchers or Promo codes not featured on our platform
- Fees · Taxes · Shipping and delivery · Credit card charges
Any amounts you pay using Gift Card, Voucher, Promo or store credits will not qualify for Cashback. The balance you pay using card or cash will still be eligible. If the balance is $0, you'll not earn Cashback on the purchase.
Temu terms and conditions
- Purchase must be done in Australia for the order to be eligible for Cashback.
- Any cancellation of an item—whether partial or full—will result in the entire order being ineligible for Cashback.



The first time I ever used ShopBack tracking with TEMU I didn’t clear my cart and then completed the transaction in the TEMU app and it tracked fine. But since then I decided to take no chances and always emptied my cart and started clean and just used the ShopBack app browser.