Hi
Just wondering if anyone had similar issue before, or have dealt with people from deals.com.au. They don't have a contact number at all!
Deals.com.au problem - paid but never received a voucher!
AmericanDad on 07/03/2013 - 14:19
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Yup. Contacted them and found out that the transaction shown on my bank statement is only a pre-authorisation, because I didn't have enough on the card the transaction failed.
Which means for a $50 deal, I need to have $100 in the bank. They will deduct the $100 with $50 being pre-authorisation and $50 being the actual deal.
How strange! I have bought group buy deals from a few different suppliers before but never had this issue.
contact/FAQ page
Did you login to the site to see if your voucher was there?