eBay Click and Send Satchels

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  Geewhizz on 02/04/2013 - 07:19

  I've never used them, but I'm guessing from your posts that you can't just get them over the counter?

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  rsimic71 on 02/04/2013 - 07:22

  I have also in the past ran out and so long as the satchels/envelopes are the same or smaller size, i have had no problem with posting.

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    voteoften on 02/04/2013 - 09:42

    Thanks. That was what I was hoping for. I have already paid and printed the labels, so I really do NOT want top have to pay again and use 3kg satchels.

    So, even though I already said I'd be using the official C&S satchels, as long as mine are smaller, my recipients won't be hassled? I wasn't clear about the part about the fact that I had already said I was using theirs.

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  ZippyRoo on 02/04/2013 - 09:48

  I ran out of the envelopes in the past as well, and used a yellow A4 envelope for the 500g satchel, didn't have any problems. It'll be fine but do buy some official envelopes when you have the chance because the label gets protected under the plastic sheet and won't get smudged on rainy days.

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    voteoften on 02/04/2013 - 10:03

    Yeah. Thanks. I have some white envelopes that size and just held them up to the one remaining official satchel. I'm sure it'll be right. I have ordered heaps more and will be sure to keep an ample supply going forward.

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  double_J on 02/04/2013 - 12:07

  If the sender details is clearly mentioned on the envelope, any fee incurred will be billed to the sender. I did receive extra fee letter last year because of sending item in an envelope but they consider the thickness was over the limit (should be considered as satchel).

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    voteoften on 02/04/2013 - 22:00

    Funny you should mention that. Today I received exact same letter….

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  voteoften on 04/04/2013 - 15:04

  Just received this from click and send:

  Thanks for taking the time to contact Click and Send. I can certainly give you advice on this matter.

  I am sorry to hear you have run out of stock of the 500g flat-rate satchels. Unfortunately these are only available for purchase online. You can use your own packaging however the postage charge will be at the standard Australia Post rate.

  Hope they don't screw me on all those I sent out a few days ago.