Subscription cancellation not taking effect

soan papdi on 17/01/2020 - 10:55

I commented on and later unsubscribed from https://www.ozbargain.com.au/node/513234 but the emails keep coming

Site Discussion

Comments

  • soan papdi on 17/01/2020 - 11:05

    Well finally it has stopped. Not sure what happened

    • soan papdi on 17/01/2020 - 11:32

      Taking that back, just started getting emails again

      • one man clan on 17/01/2020 - 11:33
        +7

        Cool, keep us updated

        • soan papdi on 17/01/2020 - 11:34

          I am hoping one of the mods respond. Not sure where else to file bug reports

        • k-rokfm on 17/01/2020 - 11:47
          +4

          nope its stopped again. oh wait no its going again

  • CC123 on 17/01/2020 - 11:44
    +1

    Is it listed here under "Subscribed Threads"?
    You can also disable email alerts by unticking the box and only have web alerts

    • soan papdi on 17/01/2020 - 12:06
      +1

      It's not listed there and yes I am aware I can disable email alerts. One of the mods responded, so maybe it's a broader issue

  • Moderatorhamza23 on 17/01/2020 - 11:50

    We are seeing some reports this morning of emails being delayed, we are still looking into it.

    By the sounds of it, the emails you are receiving were from comments made before you unsubscribed, but due to the delay you are only receiving them now (can check the timestamp to verify that).

    Thanks

    • soan papdi on 17/01/2020 - 12:08

      This sounds right, the comments are around 2 hours old, from before my unsubscribe

    • Moderatorhamza23 on 17/01/2020 - 18:47

      The email queue was backlogged but is almost completely caught up now, so it should be resolved. Users should have seen emails come through slowly.

      Some users may have just received a heap of backlogged emails in the past 15 minutes, as the end of the queue processed quickly.

  • JimmyF on 17/01/2020 - 12:33
    -2

    Lifes tough when you get a few unwanted emails……

    JimmyF on 17/01/2020 - 12:33 (Collapsed - Offtopic. Show)
    • soan papdi on 17/01/2020 - 13:15
      +1

      Honestly I don't follow this line of thought. What are you trying to say here? I'm not whining or crying poor. I'm not even complaining that there are too many comments in the thread.

      This is simply a bug report. If I were running any service, I would also love to hear if there are user facing issues.

      • JimmyF on 17/01/2020 - 15:00

        You are whining, you could have sent the mods a message and looking at that post you had been getting all these emails from, it had a handful of replies, so its not like you got flooded with messages. A those 3 extra emails, poor you.

        This is simply a bug report

        No it was a whine. Use the contact next time

        https://www.ozbargain.com.au/contact

        • Moderatorhamza23 on 17/01/2020 - 15:55

          The user is using site discussion to discuss an important site issue, it's quite fine to do. We haven't made a site announcement about it so this also acts an FYI to others. These comments are unnecessary.

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