expired ADSL 2+ 500GB Home Bundle with Local/National/Calls to AU Mobiles Included - $59.95 Per Month
This was posted 7 months 27 days ago, and might be an out-dated deal
Pre-launch offer of our new Ultimate ADSL 2+ Home Bundle. Package includes:
- ADSL 2+ 500GB Data (Uploads and Downloads counted)
- Home Landline Rental
- All local, national and calls to Australian mobiles included (excludes satellite phones)
- All other calls such as 13/1300, 1900, Directory Assistance, International calls etc. charged at normal rates (see http://www.acecommunications.com.au/residential/home-landlin...)
- $0 Connection Fee (includes option of line being connected at no cost if a line has been active at the premises previously)
- 12 Month Contract
** This bundle is only for Residential/Home Customers **
Pre-launch price of $59.95 per month for the first 12 months and $69.95 per month afterwards (normal public price will be $79.95 per month from 1 October).
Use the coupon code ULTLAUNCH for the discounted price and for the reduction in contract from 24 to 12 months. The coupon code will also make you eligible for a $65 relocation fee if you need to relocate during the contract.
To check if you are eligible for this bundle in your area you can visit http://www.acecommunications.com.au/service-availability-che.... If the web site says you are eligible for the Extreme Bundle you are eligible to apply for this Ultimate Home Bundle. If you do not have a phone number currently to check service eligibility please email sales@acecommunications.com.au with your street address.
To apply visit https://www.acecommunications.com.au/ultimate-adsl-2-home-bu... and use the coupon code ULTLAUNCH. Note the pricing won't change by using the coupon code on the online form but we will send you an email after your application to confirm the discounted rate/reduced contract.
If you have any questions please email sales@acecommunications.com.au. Please note this offer is only available for new Ace services.
Comments (Closed)
+6 votesAre you just using Optus' ADSL hardware, or are you reselling their network as well?
Because if you're reselling Optus' network, here's a a 200+ post thread on why customers might not want to use Optus' network to access the Internet:
http://forums.whirlpool.net.au/forum-replies.cfm?t=1786597&p...
My understanding is most 3rd party ISP uses optus network. sometimes there are area where there is no ports or you cannot get optus, but those areas are serviced by the 3rd party ISP.
Altona meadows is an example. I could not get optus. not even a landline. so I have telstra landline and tpg(off-net) internet.
- acecommunications on 25/09/2012 - 16:52 ¶
I can't speculate for 12 months down the track but we would hope that in 12 months time we will have a new offer for those coming out of contract but at this point in time it would bump up the $10 but still be $10 cheaper than the 'retail' offer.
- acecommunications on 25/09/2012 - 17:04 ¶
From a reliability point of view the service should definitely be comparable to that of the 'Optus Fusion', we don't currently have any concerns with customers on other plans with us on that network
+2 votessonicentropy on 25/09/2012 - 16:47 ¶Looks good on paper but I am sure it has its hitches, there is bugger all trouble shooting info on their website.
I suspect you would be better off with a mynetfone Naked Deal with a voip account.
https://www.mynetfone.com.au/Residential/Home-Internet/Naked...- acecommunications on 25/09/2012 - 17:06 ¶
We have our knowledge base online at http://www.acecommunications.com.au/ace-solutions-knowledge-... and customers can lodge cases with our support team either by phone/through self service portal. As a customer there really shouldn't be a lot of troubleshooting, once the service is up and running it should (and normally does!) just work. Obviously if you have any problems we are here to help and can lodge faults etc. on the service.
- +2 votesacecommunications on 25/09/2012 - 17:19 ¶
You might be looking at a different plan/product. This offer is $0 connection/set-up fee and a 12 month contract.
- acecommunications on 26/09/2012 - 00:17 ¶
Sorry Holysmoke, misread what you were referring to! Thanks for clarifying.
Peccadilloes on 21/10/2012 - 07:04 ¶lakemba not available.
pity as I would like to change from iinet naked dsl
I'm faced with exactly this choice right now, with both deals at $59.95 - Naked ADSL2+ with mynetphone (250/250, uploads not counted but $99 setup on 12 month contract), and this one - not naked but free landline and free calls.
Does it come down to the quality/reliability of Optus ADSL2+? Otherwise it seems like a no-brainer?Cheers!
savara on 25/09/2012 - 16:48 Comment score below threshold (-4).- +5 votesacecommunications on 25/09/2012 - 17:09 ¶
We understand some deals with other providers may work better for some customers, as far as I can see with Exetel you still have to then pay for your mobile calls on top so their plans are a bit different.
- Peccadilloes on 26/09/2012 - 08:05 ¶
a good deal except I am on naked dsl which breaks this one with home phone rental
zealmax on 26/09/2012 - 00:24 Comment score below threshold (0).
colinjames on 25/09/2012 - 16:52 Comment score below threshold (-8).
Stix on 25/09/2012 - 17:02 Comment score below threshold (-8).
acecommunications on 25/09/2012 - 17:07 Comment score below threshold (8).- Stix on 25/09/2012 - 18:26 Comment score below threshold (4).
thedude23 on 28/09/2012 - 10:10 Comment score below threshold (0).- acecommunications on 28/09/2012 - 10:16 Comment score below threshold (0).
- thedude23 on 28/09/2012 - 10:22 Comment score below threshold (0).
Peccadilloes on 21/10/2012 - 07:07 Comment score below threshold (0).
tuanxiu1983 on 25/09/2012 - 16:52 Comment score below threshold (-7).
Yadzz on 25/09/2012 - 16:54 Comment score below threshold (-6).
foobar on 25/09/2012 - 17:13 Comment score below threshold (1).
lala1911 on 25/09/2012 - 16:59 Comment score below threshold (0).- +5 votesacecommunications on 25/09/2012 - 17:13 ¶
Confirming this package definitely includes calls to all mobiles, not just Ace mobiles. The description put in the post and also online at http://www.acecommunications.com.au/ultimate-bundle-pre-laun... is correct. We aren't trying to trick anyone with what the inclusions are.
- Yadzz on 25/09/2012 - 16:53 Comment score below threshold (-4).
Not comparing ClubTelco to this deal but I thought I would be one of the first you hear of that gets that price haha.
I have been with ClubTelco for over 10 months now and am loving it.
For anyone that is interested.. Yes, it is completely Unlimited. I download anywhere from 600GB to 1.75TB a month.
I have a land line with them that I don't use. It is just so I can use the net.
I pay $52.25 total a month + the $50 annual fee.
A couple more reasons I like them is its month to month and they also don't charge you any fees for relocation.
I really would recommend them to anyone that can get it =)
I can get the ClubTelco price as I'm in the 'local area', so it is definitely available to people.
Yet for this AceCommunications deal, I can't get any of the packages at my house (says to refer to mobile broadband instead, and even that isn't available!)
For my parents house, I can only get the Platinum packages (with platinum pricing).
So whilst the deal itself seems great and I'd like to sign up, unfortunately it is no good for me.
The Land of Smeg on 25/09/2012 - 19:17 Comment score below threshold (0).
- acecommunications on 25/09/2012 - 17:13 ¶
It is a normal PSTN/landline so the back to base alarm should work fine.
+2 votesJust what the utterly swamped and completely oversubscribed Optus network needs, more leeches with 500 gigs a month to burn through.
winfan on 25/09/2012 - 17:09 Comment score below threshold (-5).
ericmclee on 25/09/2012 - 17:38 Comment score below threshold (0).- acecommunications on 26/09/2012 - 00:07 Comment score below threshold (0).
- Peccadilloes on 21/10/2012 - 07:09 Comment score below threshold (0).
Lycan on 25/09/2012 - 20:16 Comment score below threshold (1).
- +6 votesacecommunications on 25/09/2012 - 17:17 ¶
Just to confirm for everyone reading this.
This pre-launch package definitely includes calls to ** all AU mobiles **, not just Ace mobiles. The description put in the post and also the link is correct. We aren't trying to trick anyone with what the inclusions are.
+1 votejust a quick question:
it says this in the addition fees section for the "69.95 extreme plan":
"Connection Fee – 12 Month Contract $0
Static IP (monthly fee) $4.95 per month"is the "static IP" fee also charged for those that take up this special pre-launch offer thing? In other words will the monthly bills be $59.95 or $64.90??
- acecommunications on 26/09/2012 - 00:09 ¶
The static IP is optional, if you would like to add a static IP you can which is $4.95 per month but it isn't mandatory. So the monthly bills will only be $59.95 (as long as you don't make any types of calls that aren't included and don't require a static IP.
- +6 votesacecommunications on 25/09/2012 - 17:26 ¶
Thanks Montorola, we've been in business over 10 years and we would never launch anything that attempts to 'trick' people . This offer was actually put together after gaining feedback from OzBargain members through the forums - http://www.ozbargain.com.au/node/76847.
- +4 votes
what's with the negs? i don't see anything wrong with this deal (at first glance). I'm currently on the $99 optus fusion plan and am seriously considering changing over to this (saving $40 per month or $480 an year!!! :O wow)…expires on september 30th?!? Better hurry up..
I'm on a grandfathered Optus plan from …umm…8 or 9 years ago for about 150GB which costs $80 I pay line rental of $36 per month and it's a business account(self employed). No upload counted on the old plan but I never use it all up since the kids left home and I curbed my piracy but I'm regional NSW the forgotten part of Australia.
Can this be used on the Far North Coast NSW?
(Yeah I'll check the website shortly, was just hoping for quick reply from Rep)
- acecommunications on 26/09/2012 - 00:11 ¶
Sorry for delayed response Luc. I'm guessing you may have already checked and have your answer, if you do still need assistance working out if you can get it please email sales@acecommunications.com.au with your details and we'll check it out for you and advise.
- +1 voteacecommunications on 26/09/2012 - 00:14 ¶
Unfortunately for this offer it does need to be ordered and available for us to apply for the service before the end of the month.
That said I'd still love to help you out and do what we can for you when the time comes. Please email sales@acecommunications.com.au a month out from when you settle with your new address details and referencing this offer.
- +1 voteacecommunications on 26/09/2012 - 00:16 ¶
cloud226 and thangcuoi - Both of these should he fine to churn and yes the connection fee covers activating a previously connected line. However to play it safe if you would like to email sales@acecommunications.com.au your current address along with what service you have we can double check the churn should be able to proceed without any problems.
- +1 voteacecommunications on 26/09/2012 - 00:23 ¶
We would love to be able to make 1300 numbers included but unfortunately we just don't have that as an option with our wholesale supplier currently. As syba mentioned we do promote our 03 number so people can call that at no cost on this plan. I know it is impossible with some companies to get a standard 02/03 etc. number out of them to call but sometimes if you do ask they will give it to you (but just not publish it).
Hi Rep,
I like the plan.
I am paying $99 per month to Optus with 1 TB broadband and unlimited calls to any landline or mobile. Only think I dont like about your plan is paid 1300 number calling. As it is a pity we have to call 1300 numbers for most of the support call centres and calls can have frustratingly long wait time, which in return is due to less support lines or too many support calls to call centres like Vodafone.So a suggestion is to have a plan with unlimited calls and even 300 GB data for around $65. Otherwise, I am happy to stay with my $99 plan.
That said, its just a suggestion.- +1 voteacecommunications on 26/09/2012 - 00:25 ¶
Thanks for your feedback, we'll keep that in mind for future offers in case there is anything we can do along those lines.
+9 votesThe Land of Smeg on 25/09/2012 - 19:03 ¶I have no affiliation with Ace, just my analysis and opinion
I think this is a good deal, there is no other deal in Australia that offers unlimited calls to mobile from a landline for less than $60 a month. You could get an unlimited mobile SIM that is about $40 per month but this does not include 500GB fixed (ADSL) data. ADSL has its issues but sure as hell beats 3G reliability and small data allowance that you get with a $40 voda/optus based SIM. Also with a Landline you can use it in many rooms at once. And it would be cheaper than a high usage mobile plan in addition to having ADSL at home for a high usage data allowance.
Optus and Telstra have unlimited calls to all mobiles/landlines/national starting at $129. There is a $79 price point on optus (And Exetel on $40) but this only includes OPTUS moiles. Its hard to tell whos who with mobile number portability and can easily be paying the expensive rates if you get it wrong.
As far as Optus oversubscribed for international traffic. I was of the understanding that Optus provides DSLAMs at the Exchange and backhaul to the resellers' POP (Point of Presence), then the reseller handles International backhaul with other networks from there, so using an Optus DSLAM does not necessarily mean that the ISP is using Optus International backhaul. At least this is the case for Exetel (from their network maps) I don't know for Ace if they are in a similar boat.
Also on top of this, the company I work for (an IT Consulting firm for small business) have MANY clients who use Ace, for internet and Office VOIP PBX Systems. Most of these clients have come to Ace because the company I work for recommends them.
The reason why the company I work for recommends Ace is because their service is the best we have ever come across. In all cases when dealing with our clients they have handled everything from start to finish. They do everything for you and won't stuff you around, none of our clients have had a single problem with them at all whatsoever.
We have two kinds of clients when it comes to Office moves. Client's who take our advice to go to Ace, and those who don't. Those who don't listen always have lots of problems, usually lasting for weeks. Those who do listen always have a smooth changeover.
They are without a shadow of a doubt more reliable than Telstra/Telstra Business and other big names when it comes to business and moving offices. If there is problem even if it is outside their control (eg: Telstra cutting the lines or not connecting in time for the move) they will find a workaround.
What I really like about their IP PBX system is that it will automatically divert everything (all user extensions and the main number) to the mobile phone of the user who would normally take the call until everything is running normally if Telstra take too long connecting the lines or there is an internet outage for some reason (eg: Telstra decides to cut the line). A hassle but doesn't cripple the business.
Calls through VOIP on Ace are cheaper than landline/ISDN too, call quality is perfect because they set up completely separate ADSL line for VOIP than for internet. And moving offices once already on Ace VOIP is as simple as plugging the handsets onto another internet connection (as the PBX is hosted this does not move).
Again, I have no affiliation, this is just the knowledge I have about them. They are a small company so people who might not of heard of them before should know that they aren't some dodgy startup trying to win customers with cheap prices to try and turn into a real ISP.
- +1 voteacecommunications on 26/09/2012 - 00:26 ¶
I can't really comment from experience and it would be something to clarify with Telstra but I can't see why Telstra couldn't take the number/line back. But best bet would be to double check with Telstra if you are concerned about this.
- acecommunications on 26/09/2012 - 00:30 ¶
Confirming it is a standard PSTN line so you should be fine for fax.
- +1 voteacecommunications on 26/09/2012 - 00:30 ¶
There should be no reason you can't retain your phone number, however to play it safe if you can email sales@acecommunications.com.au your current phone number and the question of retaining it we can double check for you.
Luc on 25/09/2012 - 19:35 Comment score below threshold (-4).- +2 votesacecommunications on 25/09/2012 - 23:42 ¶
Nothing to do with office hours Luc, just had something on tonight that I had to head out to which was organised months ago.
Back online now working through the many questions :)
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The Land of Smeg on 25/09/2012 - 19:03
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acecommunications on 25/09/2012 - 17:07
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acecommunications on 25/09/2012 - 17:26
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acecommunications on 25/09/2012 - 17:17
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jong on 25/09/2012 - 17:46
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Optus network?