Handle My Complaint » user profile

Member Since 03/08/2011
Last Seen 02/10/2011
Location Australia

Recent Activities

Dear Spreets Team Member, Thank you for clarifying Spreets's complaint resolution and refund process. Although you have taken the time to…
29/09/2011 - 17:09
Hi arcticmonkey, Thanks for your support. When we manage a complaint for a client, we charge 20% +GST of the financial outcome amount we…
28/09/2011 - 18:40
Hi Geewhizz, Thanks for your post. Marc's post to our Facebook page was made on Friday last week. We allowed Spreets time to reply or…
28/09/2011 - 16:51
The customer requested a phone number to contact Spreets Customer Service. We have located the contact number and passed it on. We assume…
28/09/2011 - 16:14
Dear Spreets Representative, Handle My Request has received the following refund request from Spreets customer, Marc, on our facebook page…
28/09/2011 - 13:13
Hi illusionarybreeze, Thanks for your question. We do earn an income from resolving complaints for people. We don't see a shortage of…
04/08/2011 - 22:43
Hi voteoften, We're trying to minimise the number of complaints these sites are generating by proposing a set of 'ground rules' for the…
04/08/2011 - 22:27
Hi Neil, Not to put words in your mouth but am I correct in summarising from the points above that this is what you would like? * Ability…
04/08/2011 - 18:40
Hi ozhunter, Thanks for your comments. We are not looking to resolve any individual complaint regarding these group buying deal websites.…
04/08/2011 - 14:40
Handle My Complaint is looking to improve customer satisfaction when using group buying deal websites. We are currently seeking to speak…
04/08/2011 - 14:07
I should also mention, we are also looking for feedback from businesses that have used these sites to launch deals to understand and report…
04/08/2011 - 08:19
Hi voteoften, Our campaigns are called "Complain for change". We have run previous campaigns on the following issues: * The Woolworths'…
04/08/2011 - 08:10
Hi Neil, Thanks for asking. There is no cost to consumers, businesses or the group buying websites for this campaign. We are continually…
03/08/2011 - 17:43
Hi to everyone who has contributed to this post. Handle My Complaint is looking to help the group buying website industry improve itself to…
03/08/2011 - 14:17
Hi to everyone who has contributed to this post. Handle My Complaint is looking to help the group buying website industry improve itself to…
03/08/2011 - 14:04
Handle My Complaint joined OzBargain.
Welcome aboard!
03/08/2011 - 13:22