Anybody with Dodo for electricity (QLD)? I'm interested in hearing your experiences with them, specifically billing problems etc. I know you pay in monthly installments. I'm currently with AGL on an Advantage 10% plan but they have sneakily raised all the rates by 3% above the standard retail rates so that the 10% is essentially the same as their 7% plan.
I've been with them for about 18 months, and it's easy business…
Customer service has improved, let me know if you want a referral credit of $25 if you decide to join them.
Non-fixed contract seem the cheapest on the market for Sydney.
I am in QLD and with Origin too and my contract is expiring. I had a good deal with 15% off Pay on Time discount, but that is no longer available.
Now the best discount available is Origin ESaver (online) with 7% Pay on Time + 1% Direct Debit discount (do not like direct debit, so I would not consider this 1% discount)).
Origin's tariffs are:
Tariff 11: (Peak) 28.015 c/KWh = 28.015 -7%= 26.054 c/KWh + GST(10%) = 28.66 c/KWh
Tariff 33: (Off Peak) 20.997 c/KWh = 20.997 -7%= 19.527 c/KWh + GST(10%) = 21.48 c/KWh
Service to property: 83.414 c/day with no discount on this 83.414 + GST (10%) = 91.755 c/day
Just checked with DODO and apart being very pushy, they give 10% Pay on Time discount, but their tariffs are different to start with. I thought base tariffs were government regulated in QLD (I am correct?)! These are the numbers:
Tariff 11: (Peak) 25.25 c/KWh = 25.25 -10%= 22.725 c/KWh + GST(10%) = 25 c/KWh
Tariff 33: (Off Peak) 18.40 c/KWh = 18.40 -7%= 16.56 c/KWh + GST(10%) = 18.216 c/KWh
Service to property: 82 c/day with no discount on this 82 + GST (10%) = 90.2 c/day
Now I am not sure if the tariffs they gave me already had the discount applied to them. The pushy guy i spoke with at DODO told me that the discount was on top (so my calcs above should be right). Anybody can confirm?
It looks like Origin is 15 to 18% more expensive on the c/KWh after all dicounts and GST have been applied. Anybody can confirm if I am right?
tell origin about the Dodo rate and they will give more of a discount.
No, the sales team are not interested. They told me that is the best deal they can give me. I replied I will switch then…no good. Tried 2 times with 2 different operators.
I read on another forum that they have a RETENTION department that will ring you after you switch, within the cooloing period of the new contract to get you back, but that is a lot of hassle. Once I switch (reluctantly) i will not want to go back.
try this Qld Govt comparison tool - you will need an old bill to punch in the numbers. http://comparator.qca.org.au/
I dont trust other sites like comparethemarket / iselect as they are getting a cut to refer companies.
I also dont like Dodo for some reason (poor ISP and bad adverts)
and read this, isnt it still a regulated price? http://www.qca.org.au/getattachment/74e4dbd8-bd3c-4d75-97a8-…
Thank you PVA. I checked your links and they answered all my questions. I knew you can always count on OZBargainers for the best info and advice.
Anyway it all confirms that DODO is a lot cheaper than everyone else (in Qld at least) except for Symply Energy that has a very good deal (12% disc) for RACQ members.
Not sure for QLD, but I've been with Dodo for a few years in NSW and things have been pretty smooth. Rates are in line with other providers, but with a more generous discount than the major suppliers. Billed a mutually agreed amount each month, then an additional adjustment invoice every quarter. No fees for paying via CC, so I get to earn some reward points as a bonus.