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Neato XV-21 Factory Reconditioned Vacuum Cleaner for US $234 + US $80 Shipping (Shipito) = US $314

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Purchased this item and received it today.

This is a factory reconditioned model. Mine looks near new. as long as it keeps on working I couldn't care if it looked like kim kardashian.

US$234

Cheapest previous price was US$339.97 including delivery for a new one

here US$314 including delivery

so US$35 saving

I used Shipito to forward the item. it seemed to be the cheapest option.

Neato XV-21 Pet and allergy automatic vacuum, charging base, boundary marker
Features: Powerful cleaning system specially designed for pet owners and allergy sufferers
High performance vacuum removes all kinds of dirt and cleans all floors: carpets, rugs, hardwood, laminates, tile, and stone
Schedule automatic cleanings while you're away via simple user interface
Automatically returns to charging base when vacuuming is concluded

Price History at C CamelCamelCamel.

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closed Comments

  • Was 'cheapest previous price' a refurb or new?

    • new.

      updated description

  • Bought for $380 AUD brand new delivered from the recent deal… Great vacuum… Highly recommended.

  • what is the difference between this XV-21(U$234) and XV-12 (U$190)? http://www.amazon.com/Neato-Robotics-XV-12-Reconditioned-Aut…

    • +2

      Filter, pet allergy kit, colour.

      You can buy xv11/12 and buy an upgrade kit to make it xv21.

      Xv11/12 + Upgrade Kit = xv21

    • If you have hardwood floors you'll want the x21 because the 12 comes with rubber flap roller which slaps the floor loudly. X21 has a more traditional brush which is quieter. I've got one, pretty good. If you are fussy get a manual vacuum, is good but not perfect.

  • Will this work on our 230v?

  • +2

    For those looking to buy new, consider waiting till April wen they launch te new robots, featuring, amongst other things… A sweeper brush! Yes, no more untidy edges. At that time I expect the XV-21 price to drop so either way, if you can wait, you should!

    • I got mine a month or so ago, didn't know there was a new one coming :( dang.

      • The signature pro is the latest model and is already available, but doesn't have the sweeper brush. there's a new redesigned model called Botvac with side sweepers but not yet released commercially .

    • +1

      can you tell us where did you get this information? have they hold press conferences announcing this?

      • He might have read it here

      • Sorry, I read it on their own website:
        http://www.neatorobotics.com/series/botvac/

        At the bottom it said released in april 2014, but it looks like they have removed it.

        • that's pretty good. but i think the price may be slightly more expensive at release. thanks!

        • The point is, when the new release is out, the older model will be discounted too.

  • US$5 cheaper if you order direct from the trader's website, rather than Amazon.
    http://ottercreektrading.com/

    Edit: I just bought one. I used Borderlinx for shipping, mainly because I already had an account with them (I've never used them before though). Their quote was slightly cheaper than Shipito; US$57 on the XV-12 vs US$60.

    • Borderlinx - that is good to know. cheers

    • It looks like it will be more than expected. The quote of US$57 was based on 8.5lbs, which was the product weight listed on the website. The tracking information I've received says it weighs 14lbs. Maybe 8.5lbs was the vacuum itself, not the whole package. So it looks like Borderlinx will charge US$79.

      • It arrived today. Shipping cost was US$79.20. Currently waiting for it to charge so I can give it a whirl.

        • how's yours travelling?

          what was teh condition like?

          mine arrived looking brand new. the only thing that appeared "reconditioned" seemed to be the wheels. they looked like they had been rolled around a little. they certainly didn't look worn out or crappy. sort 99% . the case and everything else was totally new.

          mine has been great. happy with the purchase.

          though I did previously have a Hoover robot from supercheap auto. it had the rotating brushes at the front to move debris into the path of the robot and also get in to the corners more. the neato would be a lot better if they had those brushes(IMPO)

        • It all looked new; case and wheels. The wheels had a bit of dirt on them, but no wear. One of the screws for one of the battery compartments wasn't screwed in all the way because the head was pretty stripped. Surely they could have taken it out and put a new screw in, since it would be much easier for them to get the right replacement screw than it is for me. I swapped it with a screw from elsewhere on the device that I'm less likely to need to undo later.

          It's loud. Extremely loud. I have it running while I'm at work though, so not a big deal. I've only run it once so far, and it picked up heaps even though the floor was vacuumed a couple of days ago. I haven't noticed any missed spots, like near edges, but I don't mind if it leaves some. It's not a vacuum replacement for me; just something between vacuums.

          When I got home from work, it was about 20cm from its base. I pressed a button and it said it was stuck and needed help. It wasn't on anything though. I moved it and said to redock, but after moving around a little it did the same thing. I just moved it to the dock manually. Weird that it managed to navigate and clean the whole house, but got stuck on nothing 20cm before returning home.

        • yeah, it is loud.

          my take on this robot vac is that it has 2 main cleaning modes- spot clean + house clean. spot clean is via the menu/screen, whilst house clean utilises the big button. spot clean is a "set up the robot in an area and it will do a 1 metre diameter clean". whilst house clean does the whole house.

          spot clean (i've found) will sometimes stop the robot form returning sometimes.

          i clean the HEPA filter with a toothbrush and then every now and again clean it with the regular vacuum cleaner.

  • +1

    Only thing that is stopping me from buying a Neato is the apparent quality control issues… there is so many reviews on amazon which complain about motors and what not.

    • True; it's a risk. I'm assuming these refurbs have been individually checked though.

      • factory refurbished. so they would have been checked.

        I'm going to call it kitty.

        • I called mine Consuela.

    • Not sure if the problems are unique to the brand or not. I have one and the performance is great, but you need to commit to self maintenance. Over the 2 years I've had to replace a motor and a battery pack (battery pack is normal).

      The benefits are in the software, which appears more advanced that other options. Route finding is pretty good, docks and recharges before setting off to complete a clean, etc.

      • +1

        yeah, already looked in to the battery pack issue.

        it uses 18650 batteries. I'm going to re-engineer my own.

        • I thought that would be possible, but never attempted it myself.

        • +1

          buy reputable batteries, remove plastic wrapper from existing battery pack, observe/record wiring of original battery pack, duplicate with new batteries (utilising existing components) -sweet

        • While researching, I've noticed some people have done it with success, however some people haven't. As the neato is quite sensitive with the batteries, if it detects any variances it will display "bad battery".

          I would say read around the web for the correct batteries to replace it with, so you have the highest chance of success. Plenty of forums on the web discuss about this battery hack with higher capacity batteries.

        • You might be right - the batteries run out every 18 months to two years and cost me $90 delivered with a set of filters. I wouldn't have minded if not for having to replace a wheel motor two months earlier.

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