Optus MyAccount for Prepaid Mobile Account?

I just activated my Optus prepaid account (comes with the Cole's ZTE phone) to get my Netflix voucher.

The number is now active but when I tried to register for MyAccount it says that the service is not eligible for MyAccount? Is that correct? Or I just need to wait a little longer before register?

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Comments

  • I have Optus prepaid, and have access to MyAccount.

    This might help

    http://www.optus.com.au/shop/support/answer?requestType=Normā€¦

  • Thanks for your reply moksha. I just tried again and still can't register.

    URL: https://www.optus.com.au/customercentre/myaccount/registratiā€¦

    Error message: The service entered is not eligible for My Account registration. Please check and try again.

  • I think the phone number for Optus prepaid mobile support is 1300 555 002

  • do you have to do this to get your netflix code? i registered over a week ago and got nothing emailed?

  • No I don't think you have to. I just want to create an account as I might continue maintaining the number.

  • Just an update that might be useful for those who have the same experience.

    Today I tried again to register for MyAccount, the error message didn't appear but I also could not proceed. Then I thought I would try to reset password and it worked. I received an email with temporary password.

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