Dear OzBargainers,
I purchased this;
https://www.ozbargain.com.au/node/196794
About 6 weeks ago, and it is still in "processing", I opened a dispute on PayPal, however was asked to close it so that they will arrange the order for me. However, after closing the dispute, they told me that in a single week they would have shipped it out, and if not, they would have refunded it. However, that was the message sent to me almost 3 weeks ago. I paid for Expedited Shipping on top as well. Unfortunately, PayPal has informed me that, they cannot re-open the case so that I can receive a refund. And thus I am stuck waiting for a non-existent phone, which I have been told is "on it's way" to me.
Need some advice, and yes I understand it was probably stupid that I closed the dispute, putting too much faith into them. If anything, if I can't get my money back, I would like to ask that they be blacklisted from OzBargain, because this is a legitimate case where I have been absolutely screwed over. I mean, waiting for 6 weeks, and not even shipped, and told that it was meant to be shipped to me 2 weeks ago.
Thanks in advance OzBargainers!
One bad experience doesn't merit a total ban from ozbargain.
and you should NEVER close disputes till you have your money back or your item.