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Discount Limit: USD $50 (~AU $70) OFF on any purchase
Expiry: 31st May 2016
Online Leather Jackets - USD $50 (~AU $70) off on Any Purchase (Free Shipping) @ Elochi.com
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It depends. In the case of a major failure the consumer is entitled to a refund or exchange but it doesn't state who is to decide which one you get.
Australian consumer law applies to products that are purchased in this country but without a warehouse, office or distributor in the country it would be extremely hard to have the ACCC to enforce the ACL.
From the ACCC website:
"When you have a major problem with a product, you have the right to ask for your choice of a replacement or refund. For a major problem with a service, you can choose to receive compensation for the drop in value below the price paid, or a refund."
https://www.accc.gov.au/consumers/consumer-rights-guarantees…
In agreement with your second point.
While we're getting technical, you still need to prove its a major failure under s260(2) of the ACL to choose the remedy otherwise, s259(2)(a) requires the supplier to remedy the failure within a reasonable timeframe under s261. The supplier can elect to either repair (s261c), replace (s261d) or refund (s261e) regardless of what the consumer deems reasonable.
I wonder what USA consumer law is like…?
@AnneFagit:
ha, had no idea existed. Seems to contradict the website I linked.As for the USA, I received a faulty Thermarest - an inflatable mattress - that wouldn't hold it's air, but I didn't find out for about a month as I had no trips planned. Thermarest (the brand) didn't care, and Backcountry.com (the retailer) would only offer me a store credit, which is apparently above and beyond the norm.
So from my small, anecdotal sample size I'm willing to say it's utter shite.
Sorry guys a part the returns, how is this deal?
Nice gear and prices.
Edit: No refund policy is against Aust Consumer Law.