eBay Deleted 13 Year Old Account for Inactivity

LCleremy on 19/05/2016 - 23:11
Last edited 20/05/2016 - 08:27 by 1 other user

My eBay account has been with me for the past 13 years if memory serves correct. It's been a while since I've bought off eBay (a couple of years probably). I logged in to take advantage of some of the 20% off click and collect sale only to find that there's no trace of me on eBay. I discovered an email from February this year that I had overlooked, telling me to log in within 30 days or have my account deleted (one of my email accounts regularly gets phishing emails so I didn't pay this email the attention it deserved).

Seems like leaving an account for a couple of years is now one of eBay's "crimes". Having your account deleted is a big deal in the eBay world. Apparently there was user demand for this as they wanted to be able to take over the user names of old accounts. Looks like I'm collateral damage. "Just create a new account" I hear people say… eBay are monopolisers anyway and in a way ruined online sales for a lot of people, this is just more bad behaviour from them that they get away with due to their monopoly.

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Comments

  • Axelstrife on 20/05/2016 - 01:00
    +12

    are you really having a cry over an account not important enough to be used for over two years getting deleted?

    they notified you

    it's entirely your fault for not reading your emails.

    • Cleremy on 20/05/2016 - 18:27
      +1

      It was important to me (I've only had one account, not like some other users) and I've used it off and on over the years and had hard-won feedback from sales of lots of individual items that I made in person (or picked up after winning the auction for that matter). Just seems like overkill for eBay to be deleting all accounts that have been inactive for a year or two.
      I'm not the only one, others who didn't receive the email for whatever reason also found their account wiped.

      • Axelstrife on 20/05/2016 - 20:50

        if this was 6 months or 12 id sort of understand but where talking over 2 years.
        was it really so hard for you to log it? if it's something important to you going two plus years is a long time to not interact with it at all.

        then you have the fact that you seem to also neglect to check your emails.

        • ItsMeAgro on 21/05/2016 - 10:07

          2 years ebay-free is easy if traveling somewhere nobody buys or sells too (foreign aid worker in developing country, etc).

          And come on, who reads all their emails?

          Years of feedback shouldn't just be chucked that easily.

  • easternculture on 20/05/2016 - 01:41
    +6

    here .. have some tissues (ಥ﹏ಥ)

  • holdenmg on 20/05/2016 - 03:25
    +4

    Dormant Accounts are likely to be targeted by hackers.

    This is because attaching to them are usually a good story with "Member since:" and positive feedback that inspires people to trust the prior history.

    If the E-mail account you had nominated to eBay regularly gets phishing emails, nothing precludes you from using another another E-mail account that you trust and monitor on a regular basis.

    • Cleremy on 20/05/2016 - 18:07
      +1

      No the phishing emails were being sent to a different account, but I check them all with Thunderbird and had become desensetised.

  • [Deactivated] on 20/05/2016 - 09:08

    Setting up a new account is easy. Not much use in old accounts when people lose passwords etc. And may have personal info held in them.

    Why don't you contact them & find out their Dormant Accounts policy for us? Would be good to know.

    eBay are monopolisers —> Aliexpress may not agree with you.

  • Diji1 on 20/05/2016 - 09:24
    +1

    eBay are monopolisers anyway and in a way ruined online sales for a lot of people

    Ruined they was, RUINED.

  • gaz3342 on 20/05/2016 - 10:47

    Plays violin

    • Forfiet on 20/05/2016 - 12:00
      +2

      Plays air guitar

      • altomic on 20/05/2016 - 12:24
        +2

        Wyld Stallyns!

  • ItsMeAgro on 20/05/2016 - 11:23
    +1

    What did you lose? Did you have lots of good feedback?

    If you've built up some good feedback, that's valuable - in actual dollars - when you sell stuff. That's a lot to lose for just not logging in for a while.

    There are plenty of legit reasons not to buy/sell on ebay for a year or two (travel, etc).

    And NO legit reason to delete accounts that have lots of feedback after only a year or two - not like they're a major drain on ebay's billion-user database. Someone wants to steal your username? They can't just think of a similar one? Lame excuse.

    Unless the account had little or no feedback as a seller, I have to agree with OP. This is sloppy and unfair.

    • Cleremy on 20/05/2016 - 18:17
      +1

      I'm not an eBay retailer or anything but I'm sure a good percentage of eBay's users might have periods where there's nothing they want to sell or buy or they don't have the time.

      I have over 200 feedback ratings (a mix of buying and selling) with 100% positive rating. My username ended with "_08" so I don't think it'll be a popular one. Maybe venting on a forum I've never even looked at before is pointless but I think my points are legitimate.

  • [Deactivated] on 21/05/2016 - 14:51
    -1

    This guy is so salty hey, so gee, I lost some good feedback more than 2 years ago….

    Are those positive feedback even relevant now, provided you did them so long ago?

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