Emirates Cancels Bargain Tickets from Australia to Brazil

It appears that an Emirates website glitch had airfares being sold from Aus to Sao Paolo for $200 for a three hour period on 16th June: http://www.dailymail.co.uk/news/article-3660384/Emirates-can…

Should Emirates have honoured the fares?

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Comments

  • +4

    No they shouldn't. Sometimes you buy these things knowing it's a pricing error. But it doesn't mean that they HAVE to honour it and I don't feel I have a right to whinge when they do either.

  • +4

    No. Anyone buying airfares on a pricing glitch (IE: Aust-Sao Paolo for $200) knows that it's a price error and is gambling their time as to whether the fare will be honoured or not. Emirates are not obliged to honour these fares.

  • So what is the price point which 'anyone' should know it is a glitch?

    • When it's 1/10th the price and not advertised as a sale fare, it's a pretty big give away.

    • I'd have thought that 10 x less than the regular price, without any sort of massive fanfare/announcement would be a pretty clear indication, wouldn't you?

    • pretty easy. when someone decides to post on Ozbargain informing that he has been scammed because it is not honoured :) :) hahhaha hahaha hahaha. There is always that stupid person trying to garner sympathy.

  • Would like to see companies that make these errors at least offer affected customers the option of still getting it for a decent discount.

    At least that way customers would still feel like they haven't missed out completely.

    • That's good customer service though. Companies do often do this. MS recently had a price error on Fallout 4 (iirc it was free), and gave those who 'bought it' a $10 credit on their account which I think was more than fair.

  • +1

    About a decade ago dell honoured 250gb hdds for $8.80 instead of the $250 they were in the day.

    I ordered 2 which are still going strong in a raid array. Thanks dell.

    So it does happen. I even bought a laptop a couple months later because of the great customer service.

    • Dell used to be great for regular pricing mistakes. It almost got to the point of looking deliberate as they became less extreme. Eventually they appeared to stop altogether.

      I bought so many PC's for friends and family during that period (in the UK).

    • Don't forget the printers!

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