Long time reader. Just wanting a bit of advice.
We switched to another provider for electricity and gas nearly a year ago. Have been receiving Gas bills fine but have never received an electricity bill.
I have enquired a number of times and each time they say its stuck in "processing" and as much as i follow it they say it'll be fixed in the next bill cycle. They have then said when it is worked out they will give us enough time to pay the bill off
Nearly 12 months later here we are.
At what point should i not have to pay for the bill? because there has to be something about not being billed or am i just wishing