Wish eGift Card.. I paid 24 hours ago and nothing...

16 hours was the longest wait time I could find on searching here.. And it may take a further 24 hours for them to reply to me.. I need it or the cash back by tomorrow

Anyone had to wait longer than 24 hours?

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Comments

  • Yep it took about 3-4 days for them to issue my first one. Really annoying there is no phone number to contact them on, and they only replied to email after the gift card had been issued.

    They suggested the hold up was on my banks side validating the high value order due to fraud commonly associated with gift card purchases

    • The money is out of the bank already though..

      Man if I miss out on the xbox deal at Big W wI won't be happy

      • Can you chuck it on lay By?

        • I haven't done a layby for a long time… hopefully they can do this.

        • @Morty:

          Hmm… only issue is $5 service fee, which may offset the wish savings. Although better than missing out if it's a really good deal.

          https://www.bigw.com.au/lay-by

        • @tomsco:

          Next time I'll just use cash and make a donation to Make a eWish Foundation. Not very impressed tbh

        • +2

          @Morty:

          Not sure why u are complaining when ur buying the gift card with a tight schedule to try to save the 5%.

          I always have the gift cards bought and ready to spend. I mean, if it's not for games it can always be used for groceries.

          I think this is entirely preventable and user fault.

        • @cloudy:

          To be fair I purchased it 2 days prior to sale and from all accounts on here the wait was a couple of hours.

          Of course everything is preventable in hindsight

        • @Morty:

          Well I can share from my experience, most egift cards arrive in 24 hours, say 70% of the time, and 100% of the time it arrives in less than 3 days. I'm not sure why my couple of times that took 3 days was so long, and I did wonder why it was so long but always got my receipt quickly so I knew I had proof and had no worries.

          But certainly if u have waited 2 days, 48 hrs and u haven't gotten it u can try contacting them.

        • @cloudy:

          Yeah I shot off a message at the 30-hour mark, I wasn't meaning to complain complain, my apologies, I can just use cash and use the ecards for groceries as you pointed out ;)

      • Yeah they charged my credit card successfully immediately but didn't release the e-gift card until several days later, I almost missed out on the special I was using it for at DMs

    • +2

      there is no phone number

      1300 10 1234 option 3

      Average delivery time is 2-3 hours for return customers. Can take up to 24 hours for new customers due to bank verification process, sometimes longer for large value orders. Please also check your junk mail.

      • +1

        Cheers, All sorted now :)

  • where did you buy it from

    • Via Cash Rewards

  • RACV sells $100 physical cards at the RACV shop for 5% off…good if you're a member…and live near one

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