Wondering Who Delivered Your Item to Me My Car Is All Damaged ???

bbqwer on 07/12/2016 - 11:31

Hi Guys,

This buyer purchased and item delivered at his place. I use australia post eParcel.

Yesterday, this buyer sent message:

buyer: " Hi I am wondering who delivered your item to me my car is all damaged "

and another message today:
buyer: " I am just wondering what are you you going to do about my car getting damaged from your delivery "

and today I replied:
Sorry to hear that.
it is not our fault , we dont control the person delivery to you.
what you can do is , take a picture, and report this incident to police , and your LOCAL POST OFFICE, Only local post office knew the person who responsible delivered your parcel.

and buyer replied just now:
I will be reporting it to eBay and your company is also at fault for using this company to deliver the item then leaving it here without a signature.You told me this item had to be signed for but it was not.This is why the damaged accord you have to Tahoe responsibility for your transport company.

What should I do ?

General Discussion

Comments

  • loulou1 on 07/12/2016 - 11:36
    +11

    ignore them, sounds like a scam.

    • loulou1 on 07/12/2016 - 11:38
      +3

      because how do they even know that it was caused by a delivery driver?????

      • bbqwer on 07/12/2016 - 11:45
        +2

        True. Story doesnt make sense. Buyer wasnt home, parcel was at the front door, and car damaged ?

  • [Deactivated] on 07/12/2016 - 11:46

    Give them full information for the carrier, but you are not responsible for the damage. Politely give receipts/details.

    If there is a tracking number, the delivery vehicle will be obvious.

  • altomic on 07/12/2016 - 11:47
    +1

    Scammy McScamness

  • bobbified on 07/12/2016 - 11:53

    That buyer sounds like an idiot!

    Don't even bother giving him the carrier information - if he can't even read AUSTRALIA POST on the box, he's got bigger issues.

  • picklewizard on 07/12/2016 - 11:57

    Darryl Kerrigan said it best:

    https://www.youtube.com/watch?v=qGtRHdOgq_8

    I would ignore 100% of any further communications from him. He'll neg you, which you might just have to wear :(

    • bbqwer on 07/12/2016 - 12:03

      I dont care about NEG. I can call up ebay and remove the NEG due to nonsense claim.

      • picklewizard on 07/12/2016 - 12:12

        Well in that case I recommend the above and going no further contact :)

  • Sunny84 on 07/12/2016 - 12:13
    +5

    Send him a note in return advising your driver slipped on some wet tiles whilst delivering at your address and requires some serious $ for medical bills and surgery :)

  • [Deactivated] on 07/12/2016 - 13:05
    +1

    Working towards getting you to just offer refund to be done with it I think.

    They probably do it to all sellers. Have you looked through all their feedback? Probably lots of this, unless they cycle through accounts.Report them to eBay.

  • t_c on 07/12/2016 - 13:11
    +4

    Msg him, that you have reported the incident with the local police station, and the police need him to come in to make a formal statement. Google the local police station and provide details in email.

    I'm sure the police will sort this nut out one way or another.

    • picklewizard on 07/12/2016 - 14:59
      +2

      You have an awful lot of confidence in our police force :/

  • Gronk on 07/12/2016 - 13:21

    Ignore them, it's either a scam or they're a nutjob.

  • pantsparty on 07/12/2016 - 13:45

    Tell them to speak to somebody who cares. This is not your problem.

  • altomic on 07/12/2016 - 15:11
    +3

    Or, play with him. Request 3 quotes from panel beatets ( but never admit liability- not that have any responsibility for damages done by a 3rd party). Ask for photos of the damage.get the buyer to do a lot of work and then ignore.

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