Rock Found in Sensory Lab Coffee from Last Deal

bargdebarg on 29/12/2016 - 21:44

Hi,

So I was going about my night, decided to pop on the ole Breville Dual Boiler. The Smart Grinder is busy at work for my double shot and then I hear this really bad sound and the grinding stops! I'm like…It's only a year old, shouldn't be playing up. Taking it apart I find a small coffee bean sized rock lodged in the burrs! I think the grinder is ok.

Purchased from the recent deal : https://www.ozbargain.com.au/node/281094

Be careful!

I've emailed them.

General Discussion

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Sensory Lab
Sensory Lab

Comments

  • mansunz on 29/12/2016 - 22:34
    +3

    Thanks for the info. Would be more careful now

  • bargdebarg on 30/12/2016 - 11:27

    A very good and quick reply from SL. Impressed with their customer service.

    • HardQuiz on 31/12/2016 - 00:19

      Share please

      • bargdebarg on 31/12/2016 - 16:01

        Offered a refund or credit for remaining bags

        • Kevan2 on 31/12/2016 - 16:12

          Good start. Is it worth the hassle for more than this -blades , motor service, if there is suspected damage.

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