HI,
Im going to Bali in September and always get travel insurance through TID - I now have travel insurance on my credit card - the credit card is with ANZ travel rewards.
Should I still get TID as I have heard horror stories with travel insurances and I have claimed with TID and they have been easy and efficient!
Also - if you cancel a credit card before your trip, will the insurance still be valid?
Not sure if I should spend or save the $90…
I just lodged a claim for my mum using ANZ travel rewards card insurance a couple of months ago. The excess was $250 for medical expenses. They were helpful enough and covered business class return flights for her and my dad as well as all of the hospital expenses without any arguments or trying to weasel out of anything.
Was the original travel on business class? If not, what was the justification for business class on the return?
Originally booked in economy class. Justification for business was it was recommended by treating doctor in Bali. It was a hip injury. In saying that, I work at an airline and it's very common for insurance companies to buy business class flights home. I guess because it is more economical for them than staying in an overseas hospital.
who was the insurance provider? (usually another company underwrites and handles the claims process for credit cards)
I think it was QBE but you can look up the PDS on their website.
I've always had positive experiences with TID and to be frank, when going on an overseas trip Travel Insurance isn't something I want to skimp on.
As always, you will have to read the PDS for each product to be sure.
Yep, my parents hire car was broken into when they were in NZ; they had to pay $2500 excess to the car hire people; they incorrectly assumed that they would be covered by their credit card travel insurance so didn't choose the "pay a bit extra per day for low/nil excess option" from the car hire company…lesson being to read the T+Cs and PDS!
Although I don't think any travel insurance (credit card based or not) would cover such an event (at a guess). So big oversight by my folks…usually they are pretty good with that sort of thing…must be dementia/senility kicking in.
spend the $90 - get TID
I just got of f the phone to CBA CC Insurance providers. This is what I got:
So I'm using a Platinum CC insurance. It's free. Excess is $250. you don't need to pay for accomodation/flights etc on teh CC, you simply just need to "actiavte" the insurance. It is provided by Allianz insurance. It covers the suua;l stuff, lost, stolen, properrty, cancellations, 24/7 medical etc.
I've never used them before, but they seem decent :) I will be using them for my trip in 2 days time. (to SOuth east Asia)
Best of Luck!
Well we wouldn't use CBA CC insurance again. I've gone with a number of providers in the past, and the CBA CC insurance was by far the most disappointing when it came to make a claim (and by the way, it's $250 per claim, so a stolen X that leads to a cancelled Y would be a $500 excess). If you do go with them, read the PDS really, really, really carefully. Remember, any insurer will take your policy and your premium, but actually paying up is another matter. That's why my family wouldn't choose CBA CC again. It's free for a reason.
Used my anz card for trip to Bali and was affected by volcanic ash, never left AU. Policy underwritten by qbe, had refund for car parking, accommodation, flights within fortnight. Wouldn't bother with TID again unless high risk country or snowboarding - do your own research and make risk assessment.
I've used credit card travel insurance for years. ANZ previously, Citibank and CBA. Haven't had to claim with CBA, but have on both of the others. There were no issues at all, I would use the credit card insurance and save the money.
I didn't trust the insurance that came with my CC so I forked out $$$ for TID. Peace of mind was worth the $400 or so …
Looks like I have some reading and comparing to do! I will most probably get TID anyway, maybe I can claim both if I needed to. I did that a while ago with air asia & TID , I have no idea why I purchased the Air Asia insurance, maybe I didn't untick it when I purchased the flights. I got a better claim with TID though, since then I always paid extra for $0 excess and for every time I have travelled I didn't even have to claim. Knowing me and my bad luck if I do not pay the extra $20 for $0 excess I will have to make a claim. :(
Sorry for hijacking this thread, but is TID generally considered who you should go with for non-credit card provided travel insurance?
Me and family going to Singapore in April, and Hong Kong in October (first ever overseas trips!)
I have always used TID so I cannot comment on any other insurance, they were very easy to deal with - straight forward & simple so I would recommend :)
I used to always use TID for travel insurance. I made a claim once for a stolen bag whilst it was settled quickly they did not give me replacement value instead was paid a greatly reduced depreciation value.
I now use AAMI travel insurance who has new for old replacement.
Remember to read all the details of any policy. Common traps are some do not cover what they consider reckless behaviour and some don't cover you if your intoxicated at time of accident. The other big mistake people make is you are not covered for driving any vehicle you are not licensed to drive such as scooters and quads. Read the fine print :)
Just a word of warning about TID, don't ever trust what they say on the phone, had to rebook flights for partner once, due to an impending ash cloud (to get out of there), they suggested on the phone for me to book the flights (would be quicker and cheaper). Went to claim and they never paid the flight costs, suggesting we should get a refund from the airline instead (despite us providing evidence it wouldn't be feasible).
Blatantly went against advice given on the phone.
Card insurance has a high excess/deductible and some restrictions (make sure you qualify, typically by purchasing the airfares on the card).
For this reason, I don't think it is suitable if you buy insurance to cover delays, lost baggage, extra accommodation due to cancellations etc. as the excess makes it not worth the claim very often.
As insurance against a medical catastrophe, I think it is likely ok. I am aware of one example (reported in the paper) where a poor woman had a paralysing broken back accident and was medivac'd by her card insurance. I find that reassuring.
As it happened, it was cheaper for me to pay for our Bali holiday by bank transfer and buy insurance separately than pay via card and rely on that insurance, due to the card fees charged at that time. But I have relied on card insurance for most travels internationally over the last decade.