Did anyone else's Alcatel POP5 go POP?

I bought this from this AusPost deal 8 months ago for my daughter. About a month or 2 it dead, I've been lazy but will get onto it today or tomorrow. In short it stopped charging and gets a burnt electrical smell anytime you try to charge it. I spoke with AusPost today who said bring it in but they're unsure what will happen - whether replacement, repair or refund. I'm hoping for the latter to be honest.

Just curious if anyone elses died and if so what was your outcome?

Comments

  • sounds like the battery is crapped itself or the circuitry inside the phone jucing the battery.

    • Yeah, possibly more likely the circuitry as the battery has still held very low %, just won't accept a charge. Either way it needs to go, will be chuffed if I can get a refund and just buy something better.

  • is it the charger that has the burning smell OR the phone??

    tried charging from another charger?

    • Yeah tried different chargers, it's certainly coming from the phone. It gets red hot to the touch where the USB plug goes into the phone port.

      • Have a look inside the USB port with a torch, a couple of pins may be shorting. Hopefully the damage is on the inside of the phone that you cant see otherwise they may say it's caused by mishandling.

        • Okay I'll take a look at that tonight

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