Sony MDR-1000X Headband Cracking has become globe issue,other ozbargianers post what happened, https://www.ozbargain.com.au/node/309028
I bought MDR-1000X 3 months ago from Addicted to audio, It suddenly break last week,I used it normally.
My headband cracks pictures:
(http://imgur.com/a/eQxOm)
(http://imgur.com/a/ZvSCV)
I contacted Addicted to audio,and customer service replied.
Hello,
We have forwarded this to Sony but the break looks like user error to us. We'll report back when they respond.
(No offense to Addicted to audio :) they don't know what happened). I'm waiting feedback from Sony.
That post mentioned
A group of Chinese customers including more than 70 people whose headphone cracked and could not use anymore write a letter to Sony and at the meantime report to Customer Protection Organization in China.
Now Sony has given its response. A internal email is sent to the group of customers by an authorized reseller of Sony. And the email is from Sony.
I joined China Customer Protection organization ,they are replaced successful.Still waiting Sony Australia reaply.
I also worry about even headphone replaced,It will be crack again? people who replaced successful said seems Sony doesn't change materiel.
When I saw YouTube about "sony cracking" video, I saw one of comment said,
wow i thought its me pulling too hard, this is my 2nd MDR 1000x after i got it replaced, the 2nd still break in less than 2_months
This is other users Sony MDR-1000X cracking picture.
(I'm international student, sorry my some English grammar and word error.:)
Yep, a widely known problem+main reason why I didn't buy a pair. Shame an expensive product had such a fatal design flaw.