NBN WTF?

thepigs on 01/09/2017 - 09:24
Last edited 01/09/2017 - 11:33

NBN is available in my street from today (FTTN).

I go to TPGs website, enter my address and receive this info: "Based on information provided by nbn™, the estimated download sync speed you are likely to get at your address is from 8 to 20 Mbps."

Sometimes I really hate the government.

Edit: Included the NBN blurb to indicate that it is the NBN speed and not my ADSL speed. Thanks NBN Co and thank you Mr Turnbull - I'm glad you spent all my taxes on planned no improvement and I look forward to not voting for you in the future.

Edit 2: The estimated speed provided by NBN I'm guessing is based on the distance from an FTTN cabinet.

Edit 3: On the bright side I can save money by only buying a 25mbps plan.

Internet Broadband nbn

Comments

  • spackbace on 01/09/2017 - 09:37

    Or the website hasn't been updated and that's adsl speed?

    • bonezAU on 01/09/2017 - 09:43

      I just ran a few people's addresses who I know have got FTTN (and what their exact sync speed is) and the info that the TPG website returns is surprisingly accurate. If you enter an address that doesn't have NBN yet it doesn't return any data from NBN at all, just asks you to join the wait list.

      • geek001 on 01/09/2017 - 11:05

        I ran my address and it says I should get between 31mbps and 54mbps. I am only getting 16mbps on the 25/5 plan.

        • ESEMCE on 01/09/2017 - 13:54
          +1

          sync rate or speedtest?
          If sync rate, then you should investigate your options…
          If speedtest, it's more likely your ISP (not NBN) that's the problem.

          EDIT:

          Note: Based on information provided by nbn™, the estimated download sync speed you are likely to get at your address is from 41 to 96 Mbps.

          Ha! I wish… even after replacing my internal line the best I was able to achieve was 49 down for a few months… then some linesman went and fiddled in a pit in Feb and my sync plummeted to 34mbps and has remained there since.
          NBN have come out to check my line and have told me that "everything is fine".

        • geek001 on 01/09/2017 - 14:27

          @scubacoles: 16mbps is the sync rate on the modem. I know my ISP is not great, but being without internet for a week during the switch over, I have exhausted most of my mobile data. Waiting for next month before I get another ISP. Hopefully churning will be quicker.

          What options do you propose?

        • ESEMCE on 01/09/2017 - 17:41

          @geek001:
          sync rate is NBN's problem.Changing ISP's is unlikely to do anything unless you're on a stability profile.
          You need to complain to your ISP that your sync rate is less than the 25mbps plan you're on.
          Your ISP will ask you to perform a series of tests before they elevate to NBN.
          1) try a different phone port
          2) try a different modem
          3) possibly they might ask you to verify that your internal phone line is of good quality (they only way you can really do this is to pay a line tech to come have a look)

          If you can tick all those boxes, your ISP should elevate the line issue to NBN who will randomly (if my experience is anything to go by) send a tech to your home without notification to perform a line check from your socket to the node.
          If they find a problem in your house, you will be liable for the callout and you will be responsible for fixing the problem before they return to investigate further (if required).

    • veej on 02/09/2017 - 11:09

      I wish I had that problem, here's a speedtest from my "fantastic" NBN.

      http://beta.speedtest.net/result/6589928660

      I originally paid for a 100/40 connection and have now downgraded to a 25/5. :(

  • lizzle on 01/09/2017 - 09:39

    NBN sucks. I get constant dropouts during peak hours in the evening. It's worse than when we had naked-DSL :(

    • CLoSeR on 01/09/2017 - 12:05
      +2

      Your experience of NBN is nothing like mine, not a single dropout and amazing speed.

    • boomramada on 01/09/2017 - 13:51

      Talk to your isp? Power cycle your NBN modem? or upgrade you router?

    • xravisher on 11/09/2017 - 12:00

      Go Telecube or AussieBB.. Best RSP's to date! they both have good contention ratios in peak hours!

  • bonezAU on 01/09/2017 - 09:42

    It's ok, we're getting it sooner, cheaper and more affordably.

    I feel your pain, however once the 18 month period is over where ADSL2+ can co-exist in your area, nbn has to provide you a minimum of 25Mbps down. At the moment that minimum is only 12Mbps due to interference caused by ADSL2+.

    • jzdhgkd on 01/09/2017 - 10:15
      +1

      Wow where did you read that bit about having to provide minimum 25mbps? Can't find anythign with a brief google search

    • scrimshaw on 01/09/2017 - 10:54
      -1

      The Co-existence period really sucks, but it has to be there to account for the laggards who won't be taking up NBN so quickly.

      I know some people who say they don't trust NBN and prefer ADSL2 because they heard all kinds of bad news on slow performance. It doesn't help that the NBNco website tells you nothing about what kind of speeds you get though and whether there's any guarantee on minimum download speeds.

      • havebeerbelywillsumo on 01/09/2017 - 14:12
        +2

        As one of the "laggards", this is my thinking, rightly or wrongly. I simply can't afford a potential poor/stuffed connection so haven't switched from my adequate ADSL2 & won't till forced to probably. Wouldn't trust either polly party or any NBN statement, they're all compromised IMHO.

    • pandadude on 02/09/2017 - 14:22

      For co-existence period the below is the guarantee by NBN Co is 3.2.c

      For FTTN its 12/1
      FTTP is 25/5

      Please note this is only a guarantee to the home to NBN.

      http://www.nbnco.com.au/content/dam/nbnco2/documents/sfaa-wb…

      People need to understand there two parts to the NBN.

      Your house to the network and the network to the world.
      With the old ADSL 2+ network the average person never connected to the network at the max speed.
      So ISP could get away with buying less network to the world bandwidth which results in more profit.

      Now the network is able to provide a appropriate speed but ISP won't buy the appropriate bandwidth.

      If your not happy with the network you can apply Individual Premises Switch or Area Premises Switch.

      • ESEMCE on 07/09/2017 - 13:04

        If your not happy with the network you can apply Individual Premises Switch or Area Premises Switch.

        Yeah and pay $600 for the privilege of being supplied a $10,000+ estimated charge.

  • grog on 01/09/2017 - 09:45
    +6

    Dont blame me i voted labor

      • thepigs on 01/09/2017 - 10:52
        +9

        And yet the current government has now spent billions on giving me no improvement. Isn't that worse?

        • Cheeper on 01/09/2017 - 11:10
          -6

          It is still a small fraction of what FTTP to all would have cost.
          At the time many people could not get adsl2 or even adsl because of the distance limitation with that technology. That was the prime matter that needed attention and FTTN is the most economical and fastest way of addressing it.
          Underground phone wires to residential properties will be rarely used in the future anyway as more people opt for just mobile use so why spend billions providing fttp to all of those?

          Low data users can cut their bill in half these days by just using mobile voice/data access. Most still dont realise this yet…. but they will.

          FTTN here, node is 350mr away… on exetel 25/5 and another user is on the network.. speedtest down 22,8 up 4.75 … happy with that. :-) This area was previously on a rim with tophat for adsl 2 and now tens of thousands are happy they did not have to wait another 10 yrs or more (or never) for fttp.

        • AlbyDuck on 01/09/2017 - 11:36
          +2

          @xywolap: Revisionism from the current government I expect. And that "small fraction" doesn't include maintenance on that copper which was at the end of its life a couple of decades ago. That maintenance will go on for a long long time.

        • thepigs on 01/09/2017 - 12:01

          @xywolap:
          Yeah ur probably right. Makes me wonder why they even bothered building Nbn Fttn in my area. There were already local telcos installing vdsl anyway.

        • buckster on 01/09/2017 - 22:57

          @xywolap: Actually FTTdp/FTTC would have been a much more economical way of delivering an effective network with much less red tape.

          Unfortunately they're going to push the FTTN message so that we can waste multi-millions on maintenance costs in the future.

        • thepigs on 02/09/2017 - 13:46

          wow FTTC seems like a no brainer. easy upgrade path to FTTP (unlike FTTN).

        • Nousernamehere on 07/09/2017 - 21:12

          @xywolap:

          Underground phone wires to residential properties will be rarely used in the future anyway as more people opt for just mobile use so why spend billions providing fttp to all of those?

          It's that sort of thinking by people who clearly don't have a clue that got us into this mess to begin with.

          No, 4G/5G/xG will never be able to take the amount of data that is consumed now and continues to grow at an exponential rate every year. Only way mobile will ever be able to have a remote chance to do it is if you have a tower at the end of every street, all connected by what exactly? Fibre.

    • Ocker on 01/09/2017 - 11:20

      I thought the NBN was the brainchild of the ALP, in particular Conroy?

      • Cheeper on 01/09/2017 - 11:26
        +1

        Conroy was the scapegoat that wore the flack as Communications minister. Just like they used Peter Garrett to take the flack over the pink bats disaster :-(
        One of Conroy's first comments after they won the election was they dont know how they are going to do it or how they are going to pay for it. Responsible policy planning????

      • grog on 01/09/2017 - 11:57
        +2

        ocker;

        The original labor nbn FTTP in around 2013 or so was costed at [from memory] 46 billion $

        This 46 billion was set aside to do the fttp project.[sort of paid for up front some people might say]

        The plans were in place to start in an orderly fashion as a starting point.

        In september 2013 an unfortunate thing happened…..

        After the event in sept 2013 The project was on hold while review was carried out and what we have now is the result.

        "The peak cost of the national broadband network has been reduced to between $47 billion and $51 billion in the company's latest corporate plan."

        The problem is it that this costing does not include the original set aside 46 billion.

        So we have what we have or are getting will cost more than the original 46 billion

    • ozzie freddo on 02/09/2017 - 10:26
      +1

      We have a long history of stuff ups caused by politicians meddling in technology that they don't understand.

  • o53djz7qTPY4der on 01/09/2017 - 09:51

    I just punched my address into TPG (I am with Telstra on the NBN). TPG estimate between 12 and 100. That's a huge gap. Reality is I get between 65-100, so TPG are not wrong, just not very informative.

  • Axelstrife on 01/09/2017 - 10:10

    Note: Based on information provided by nbn™, the estimated download sync speed you are likely to get at your address is from 90 to 100 Mbps.

    Just tried my grandma's address who i didn't even know had NBN yet (they where still building it when i last checked.)

    That speed should be accurate considering the node is literally out the front of the house to her right.

  • [Deactivated] on 01/09/2017 - 10:33
    -1

    is that because most people are on 12/1 or 25/5, so is that 8-20 an average?

  • Cheeper on 01/09/2017 - 10:50
    +1

    Slightly off topic… I am on NBN and was getting the occasional time when pages would not load and I kept on doing a dns flush which fixed it. I then noticed a lot of Windows 10 programs I never use (cortana, groove music, MS Edge, etc) with permission in the firewall so I turned off their access. The 2 machines I have done this on are much faster on the net now and I have only had one instance of a page unable to load. Is interesting?

  • CLoSeR on 01/09/2017 - 12:07
    +1

    I wouldn't trust any report on potential speed from TPG.

  • Speckled Jim on 01/09/2017 - 12:30
    +1

    So, did everyone receive their 24 page NBN info mag of PR fluff, weasle-words, excuses, blame-shifting and outright lies?
    nbn's guide to Australia's new broadband

    I did. Shame it was delivered about three years too late.

    They couldn't even get the page numbers right! I expected nothing less.

    • geek001 on 01/09/2017 - 14:31

      You should watch Utopia on ABC iview to have a laugh. It is funny because it is true.

      http://iview.abc.net.au/programs/utopia/CO1511V007S00

      • Speckled Jim on 01/09/2017 - 14:53

        I can't even though I was once a big fan of the D-Gen, Working Dog etc.
        Seems ever since Frontline (and their subsequent selling-out to Ten) they went downhill.
        The newest low being Pacific Heat.

        So on principle, I can't!

  • garetz on 01/09/2017 - 12:52
    +3

    NBN, one of the biggest scams in australias history perpetuated by the government on the people. Who benefited from the NBN, they basically reduced our options and destroyed competition.

    • furys12 on 02/09/2017 - 09:05

      I, well technically my work, have literally benefited directly from NBN, we got proper FTTP and it's allowed us to host more services ourselves saving us a bunch of money on external hosting, actual good internet is not a scam it's a necessity, the only scam is that the people in-charge of it know what they are taking about and give a shit about anything but the immediate cost

      • garetz on 02/09/2017 - 10:22
        +1

        Just wait till they have an user policy. I was one of the first people in australia to get optus cable internet. At first they promise the moon, then they change their policies, and introduce fair use, then they ban hosting, after all its not meant to be used for business purposes. Sooner or later the business model changes, they have premium business only nbn products, and consumer grade. Since competition is smothered and the only service you can get is the nbn, price will go through the roof, above the clouds to the stratosphere. It's still very early days of the nbn. They are creating a behemoth monopoly.

        • Speckled Jim on 02/09/2017 - 12:11

          And, I believe, a perfect surveillance system designed from the ground up with back doors baked-in.
          For official use only, of course ;)

  • try2bhelpful on 02/09/2017 - 13:21
    +1

    They are already talking about splitting up and privatising NBN - thereby creating the whole Telstra debacle all.

    overhttp://www.smh.com.au/federal-politics/political-news/split-up-and-sell-off-the-nbn-infrastructure-australia-20160217-gmw72v.html

    The government calls Telecommunications an essential service when they want to screw union involvement for their workers but seems to think it isn't all that essential when they decide to sell resources we already own. Typical.

  • Gershom on 03/09/2017 - 03:24

    Thanks NBN Co and thank you Mr Turnbull - I'm glad you spent all my taxes on planned no improvement and I look forward to not voting for you in the future.

    I wouldn't vote for Turnbull in a fit, but I think you'll find it was a Rudd debacle. Carefully designed on the back of an envelope.

    • thepigs on 03/09/2017 - 08:21

      50mbits would have bought my vote.

      • CLoSeR on 04/09/2017 - 13:16

        Something not right if you can't get 50Mbps.

        • ESEMCE on 07/09/2017 - 13:06

          30% of FttN users can not and will not ever get 50mbps according to NBN themselves.. So no, it's perfectly normal that you can't get 50mbps.

        • sir_bazz on 11/09/2017 - 12:55

          @scubacoles: Co-existance period!

        • ESEMCE on 11/09/2017 - 13:43

          @sir_bazz:
          I'm not an expert, and I'm happy to be corrected but as I understand it, they'll get to dial up the Signal in the ADSL2 spectrum a bit more…
          So instead of squeezing out ~20mbps maximum from that range they can push 24mbps maximum.. maybe transmitting some bits over the audible range to pick up another mbps?
          In short, I don't expect it's going to make a huge amount of difference and for those of us on crappy lines, even less difference.

  • [Deactivated] on 03/09/2017 - 15:34

    They'd have a map of node locations and estimate it based on that. They might not have the closest node correct and it's calculating based on the distance to the next closest.

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