Optus Sagemcom F@St 3864 Modem - Setting for Buzz Telco

John on 02/09/2017 - 01:41
Last edited 02/09/2017 - 09:10 by 1 other user

Since many people would have been signing up with the Buzz Telco promo recently, I thought I'd share this info for people who intend to use their existing Optus Modem (in my case the Sagemcom F@St 3864).

To set it up you need to login to your modem as below:

http://192.168.0.1/main.html?loginuser=2
user: admin
pass: Y3s0ptus

Go to WAN Service, remove all existing Interface
* Then create new one, by clicking Add
* Select eth4
* Tick IP over Ethernet, enter "-1" on both field and select IPv4
* Tick "Use the following IP address" and enter the details as per email from Buzz Telco
* Enable NAT and Enable IGMP, click next to save and ensure its updated in the WAN Service table

Then go to DNS
* Tick "Use the following Static DNS IP Address"
* Enter Primary & Secondary DNS server as per email from Buzz Telco

That should complete your configuration. Make sure you're plugged to the right Uni-D Port too.

Hope this helps someone because I almost bought a new modem after being told by Buzz Telco rep that its incompatible (which theoretically is correct if you don't have access to the Optus admin password above)

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Comments

  • akyeeeahdude on 02/09/2017 - 08:58

    Thanks mate.

    Am I correct in saying you are on FTTP? I don't believe it would work on FTTN.

    • ggrant on 02/09/2017 - 09:13

      I think it does both according to WP -
      http://whirlpool.net.au/wiki/fttn_registered_modem_router
      "nbn™ registered FTTN/FTTB Modem/Routers (with VoIP port)"

      Thanks OP

      • akyeeeahdude on 02/09/2017 - 09:18
        +1

        Not for Buzz - it wouldn't do FTTN on Buzz as it requires the ability of VLAN tagging (100).
        FTTP Buzz does not need VLAN Tagging.
        That list isn't 100% accurate too - the Telstra Gateway Max does not work on FTTN services that require Vlan tagging either.

    • John on 02/09/2017 - 10:29

      Yea i am on FTTP. Not sure if it works on FTTN, probably not

    • jackofspade on 02/09/2017 - 10:42
      +1

      Tick IP over Ethernet, enter "-1" on both field and select IPv4

      Assuming the modem supports VDSL and both field refers to Priority and VLAN ID then you just need to enter 0 and 100 for FTTN/B. The selected Interface would be ptm instead of eth.

  • Baebs on 02/09/2017 - 10:15

    Thanks John.

  • danny1213 on 02/09/2017 - 11:30

    Would anyone know where I can get help with my Netgear D7000 (connecting with Buzz Telco)?

    • akyeeeahdude on 02/09/2017 - 15:43

      Should be pretty easy - PM me if you like (if you are on FTTN).

      • danny1213 on 02/09/2017 - 16:32

        I'm FTTP. What difference would it be in terms of set up?

        • akyeeeahdude on 02/09/2017 - 16:50

          Shouldn't be a big difference - just with Buzz FTTP you don't need to tag the VLAN which is one less step to worry about.
          Did you ask Buzz to email you the settings?

        • danny1213 on 02/09/2017 - 17:09

          @Alister: Thanks for the info. I'm getting it connected later in the month, just trying to research it all because I remember connecting Belong was pretty difficult and I needed support from Netgear.

  • marcusv on 12/09/2017 - 11:46

    Would the setup be similar for using the modem for Aussie Broadband?

    • John on 12/09/2017 - 16:46

      Yep just ignore the static ip bit and use dynamic ip although yoy may apready have an iPoE connection pre-configured in the modem (this is the case with mine when i ported to Aussie Broadband prior to this). So i didnt really need to create anything new, almost plug and play

  • johnthepg on 17/10/2017 - 10:28

    Hi guys,

    I'm having difficulty setting up my TPG provided Huawei HG659 for Buzz Telco.

    Does anyone know what settings I should use?

    I have superadmin rights to the modem and I'm FTTB.

    I tried turning off VLAN and then using PPPoE. I got a flashing internet light but no internet.

    Cheers,

    John

    • John on 17/10/2017 - 10:42

      Had similar problem when I switched back to ABB from Buzz Telco (which both should be PPPoE now I believe), i just did a factory reset on my modem and it worked straightaway. I’m guessing because PPPoE came preconfigured with my Optus modem and I probably configured it wrong. So maybe your Huawei modem is the same… not the most intelligent answer i know but it maybe the most simple step you can try

  • Puffmellows on 13/11/2023 - 15:25

    John, i know this is 6 years old, but you helped me get my internet working with More NBN. After MANY hours of googling and calling their help line trying to get it to work ( they said the Sagemcom was locked and to buy another modem ). I stumbled apon this post, did as you said and bam! Working first go.

    So thank you so much!!!

  • Store RepChaddy @ CPK Web Services on 13/11/2023 - 16:20

    Yeah generally unless your using Voice services from a provider, or some other service such as 4G or 5G backup generally you can re-use modems from other providers on different networks just fine.
    It all depends on how locked down the device is generally only voice is locked down.

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