Telstra Ending Google PlayStore Carrier Billing for ALL Prepaid Plans (Inc. Long Life, Simplicity)?

Received an SMS from Telstra basically saying they are ending the ability to use Telstra credit for Google Play purchases for my Telstra Prepaid (currently on Long Life plan). Just wondering whether anyone else received the same SMS from Telstra.

The SMS indicates I won't be able to use my recharge credit for any Google Play purchase starting 13/09/2017. Essentially, I have about 1 day remaining to use the feature.

Had a quick chat with the 24x7 chat support. The support person told me it is not an official Telstra SMS, even though it looks like an official SMS from Telstra.

Also, only the SIM with active Google Play to Telstra carrier billing received this SMS so far.

Telstra have now revised the terms and conditions of their prepaid plans. It simply states unless stated otherwise in the offer, your inclusions can’t be used for Google Play purchases, rather than mentioning it for Prepaid Extra (the new plan name for Prepaid Plus) and Day2Day.

Some people on the really old Prepaid Freedom Plus plan have not yet received the SMS, but some have. The old prepaid freedom plus plan (no longer available) allows you to keep your credits and still have the bonuses if you recharge every month.

Comments

  • +1 vote

    Do you have any more information? such as dates? or a deadline?

    edit:
    http://forums.whirlpool.net.au/forum-replies.cfm?t=2602974&p...

    wednesday via whirlpool forums, post in question said on Simplicity plan

  •  

    ahhh crap. There goes my plan to buy Google Play music subscription with the $11 SIM's I bought.

  •  

    What is this Telstra Google play store credit hack?

  • -1 vote

    No offence, but I thought the carrier-google market connection was neat.
    Reminded me of the time when Nokia's OVI services could charge to your mobile provider.

    But after hearing about so many irresponsible users (and their children) with Paid Apps and In-App purchases.
    Not to mention, the abundance of vulnerabilities that could charge you money.
    I think going back to a segregation may not be such a bad thing.

  •  

    will this affect my freedom plus prepaid?

  •  

    I received the same text today on my long life service :-(

    Any suggestions for an app binge?

    • +5 votes

      Woo Woo Wisdom on Google Play. Sends 55% of the sum purchased to your PayPal account.

      •  

        I tried doing $30 on a new SIM but it was unsuccessful, but it worked for $20. I suspect that registering the Telstra billing service used some credit. Now I'm trying to figure what to do with $9+ credit per SIM. Can I transfer it to another SIM with me2u, accumulate the credit and make a purchase via Woo Woo Wisdom?

        •  

          I've been using me2u from two iPhones into an Android simplicity account for consolidation, then buying using Woo Woo. Me2U limited to sending $10/day from each account.

        •  

          @kipps: Okay thanks, that's exactly what I wanted to know!

        •  

          You probably used some of your credit on data. Unless you use wifi, that'll happen.

      •  

        Thanks - any limits? Only tonight and tomorrow to go!

        •  

          None that I hit. I think I did a couple of hundred $ a day at times by putting SIM in Android and registering for Google Play direct.

  •  

    It is quite unusual for Telstra to implement such change with short notice across a number of plans. Also, in the past, they have not altered old plans.

  •  

    Haven't received any notification, I'm on the freedom plan on two phones.

  • +2 votes

    Would be good if people on prepaid freedom plus still get to use it. For me, I guess I won't be purchasing Android apps as often as I used to and also there is no need to buy discounted prepaid starter kits anymore.

  •  

    Yup, got an SMS today. Bummer.

  • +2 votes

    Just came off Telstra 24x7 chat and this is what the consultant said:

    "is telstra ending google play store purchases for my telstra prepaid freedom plus plan or not?

    POOJA
    at 21:47, Sep 11:
    Yes. Your plan will be support google play store.

    me
    at 21:48, Sep 11:
    will that support end soon or continue as is ?

    POOJA
    at 21:49, Sep 11:
    It will continue."

    • +1 vote

      your plan is the grandfather one? so if i have unopened starter pack basically thats it game over i cant use for google store credit?

      •  

        Yes I'm still on the old freedom plus plan.

        I don't think you will be able to use the google play credits anymore unless you activate on the simplicity plan…

        •  

          Email I received stated Telstra Billing on Simplicity ends today. Only grandfathered plans may still have a chance to keep using Telstra Billing.

          Updates on Whilpool link in first comment.

    • +2 votes

      I hope POOJA knows what they are talking about. What are the chances??? LOL

  • +1 vote

    It's the end of the world as we know it!

    Received the message on Simplicity SIM yesterday. Not received on SIM that was not set up for Telstra Billing. That's normal for Telstra notifications (see whirlpool link in first comment)

    Set up that activated but unused SIM (bought 2 years ago for $1) & successfully used $30 credit on Play. Still has $5 credit transferred from another $1 SIM to use… Like others on Whirlpool have suggested - may be updating free apps to paid. Or creditme2u $4 to SIM I just activated & spend 75c on Play.

    Had 1 $30 Starter Pack left (bought recently for $10) to use on PrePaid Plus then change plan to Simplicity to use included $30 credit on Play. Since that loophole was shut down, there was no great use for the SIM.

    So just activated on Longlife then changed plan to Simplicity (for cheaper calls & 6 months) to use $30 credit today on Play. Set up Telstra Billing & $30 spent on Play.

    So easy 2 x $16.50 due in PayPal account thanks to Woo Woo Wisdom on Play ;-)

    Bye Telstra 👋

    •  

      whoops i thought 12/9 is deadline but actually i have one more day today to use them. damn should activated the starter packs last night.

      •  

        Must be used today. Activated SIM at 6am today, used $30 credit on Play 30 minutes later😁

        •  

          i believe you have activated many before -, what is the average processing time from activating till complete?

        •  

          @dragonindespair: 30-60 minutes if not porting your old number

        •  

          @tomclancy: hmmm when i got home it will be 6pm.
          should i take risk to get 2 sim packs activated (not porting) and completed before midnight?

        •  

          @dragonindespair:
          Minutes this morning. A rare issue meant was delayed for hours one time - system wide issue. Many may be activating today! So activate asap.

          Don't wait for notice of activation. If on phone with new SIM in, phone #100# (free call) to check if credit is active. Of course Telstra only just got around to texting that number was active now - 5 hours later than actually activated😠

          Activated so many $1 $30 Starter Packs each 28-30 days for years.

        • +1 vote

          @tomclancy:
          As I only wanted credit for Play purchase & didn't want to lose it, I didn't bother porting this time. So many variables as I wanted to port a Telstra number back to Telstra. Today was not the day to do that!

        •  

          @dragonindespair:
          Go on😀
          What else are Telstra Starter Packs for - phone calls? Many better offers now. Am using last $1 Kogan 16GB SIM, then $1 Ovo SIMs for next 2 months.

  • +1 vote

    wonder how much money telstra is going to lose if everyone begins binge spending their credit and then porting away to another provider.

  •  

    I have 15 $30 SIM Starter Kits that I have yet to activate but use these for the Google Play Credit. Is there a limit on the number of activations I can do today? Can I do say 10? or is it a max of 5 per person?

    • +5 votes

      No hard limits on sim activations HOWEVER your Google Play account will be flagged as "risky" after you spend via Telstra Carrier billing 4 times in quick succession. Google Play will then give you an error and not let any further Telstra payments go through until you wait out a 48 hour period. So to spend them all today you will probably have to setup multiple Google Play accounts as well.

      •  

        Yesterday I made 12 Google Play purchases in about an hour, all paid for using my accumulated recharge credit. Chief among them was a $89.99 Game of Thrones book collection. Did not encounter any payment errors whatsoever.

      •  

        Do you know if you do 3x on day 1, then a 4th on day 2 - that wouldn't trigger it right? Seeing as the fourth is not added in quick succession?

        And I don't suppose removing payment method and adding a new one (e.g. a 5th SIM) would help either?

        •  

          Do you know if you do 3x on day 1, then a 4th on day 2 - that wouldn't trigger it right? Seeing as the fourth is not added in quick succession?

          No idea to be honest. I haven't tried. If I were to guess I would think the rule might be "up to 4 different sims in any 48 hour period"

          And I don't suppose removing payment method and adding a new one (e.g. a 5th SIM) would help either?

          Yeah, definitely not. I tried removing all of the Telstra billing payment methods in Google Wallet many times and it didn't help. When I googled the specific error it was clear there was a 48 hour waiting period. Which, after I waited it out, then the next payments went through without a problem.

    •  

      15???? wow you are hardcore ..

      • +1 vote

        I had over 20 bought for $1 each in Woolies & Coles deals about 2 years back. Took credit off the final one last night.

        •  

          amazing.. i got only 2 from that $1 woolworth deal

        •  

          @dragonindespair:
          Timing, planning & luck are important in deals😁 (And a lot of shopping in those multiple deals to qualify for $1 SIMs.)

          Luck in just running out before Telstra pulled the plug like this, & luck in getting those $11 Starter Packs cancelled on Sunday!

        •  

          @Infidel: Yes I have had so much trouble getting the Telstra Billing to work on Google Play . Probably a blessing that it is being removed. I wonder if this change is due to the Telstra launching the 'Belong' mobile service shortly which will be a 'cheap' Telstra service.

        • +1 vote

          @BargainBenno:
          Didn't know about the 'Belong' mobile service. Never had issues with Telstra Billing.

          Telstra made many changes in Plans mid this year.
          Earlier, Credit for use on Play & creditme2u transfers were stopped on the popular PrePaid Plus. So credit was pretty useless on that plan. Then credit became Bonus Credit which did not transfer (to Longlife or Simplicity) if changing plans to use that credit for transfer to other SIMs or Play purchases. BeyondTalk plan disappeared & a $2/d plan was introduced…

          I just spent many hours editing the Telstra Starter Pack Wiki days ago & it needs a major change again!

          After many years on Telstra I think this is now over for me. Unless I need occasional rural access to services, there seems little advantage for my needs.

        •  

          @dragonindespair:
          There were many Woolies & Coles spend $30 get $30 Telstra Starter Packs for $1 deals back then. Bought about 4 sims with $120 shopping in each weekly deal. Luckily plenty of SIMs were available in my area.

          Learnt Coles restock at end of week's sale, so late on last day on sale I would buy. Left week for others to buy up before I bought

        •  

          @Infidel: ah, we dont shop groceries as much as you :)
          struggle to spend $50 for 3 consecutive weeks

        •  

          @dragonindespair:
          It can be difficult. Just finished 4 weekly $50 spends with Coles for $50 in points - it was difficult, cupboard is full & fridge stocked up as on own at moment. Luckily my favourite items were on special & bought 24 yummy mangoes 😁

        •  

          @Infidel: stock up toilet tissues and that $0.99 tissue boxes

        •  

          @dragonindespair:
          Too many already for me, but that's the idea. Bought a years worth to get those $1 SIMs. Alcohol is not available at supermarkets in QLD - which otherwise can pad out the receipt for many.

      • +1 vote

        lol activated 22 2 weeks ago. and that google rule is bloody annoying!

  •  

    Yes well I dont have an android phone and I got these when they were like $5 and $10 in the sales last Xmas. I have to borrow a friends Android Phone to use the credit with Google Play.

  •  

    Does anybody know the time period that the activations work in, hoping to do one at around 4ish, would it be activated today?

  •  

    Anyone know how to purchase plex ở lifetime subscription using you Google b billing? I dug through the menu with no success

  • +7 votes

    I'm on Freedom Plus grandfathered and I still haven't received notice. Praying!!

    • +5 votes

      Pft - I'm on Prepaid Cap Encore so basically I'm your GREAT Grandfather! ;-p

      •  

        What's the benefit of that?

        •  

          Other than still having access to Carrier Billing? And being slightly less scared than Freedom Plus users of losing it? Not much.

          We do have 30 days per recharge versus 28 on F+ (as far as I recall)

  •  

    I am looking for the cheapest phone which I can buy today to utilize the Google Play Credit.

    Does anyone know if I can use Telstra Tempo to use my credit.

    https://shop.coles.com.au/a/a-national/product/telstra-prepa...

    •  

      Be careful with that. A cheap phone will have a weak or old processor and many apps won't run on it.

      Any Google Play app that isn't supported on your device can't be downloaded to that device. It will not even appear when you search the store.

      If you go to the store on PC, and select that device, it will say "app not supported on this device" and won't let you purchase it.

      My question for you is, what was the point? Why did you buy packs for Google credit that you can't even use because you don't have a compatible device?

      •  

        Movies, music, subscriptions.

        As long as the play store works that's all that matters and the poster might be fine with just a 2nd hand cheapie off ebay.

        •  

          Movies, music, subscriptions.

          How was he planning on purchasing them? He's had time but not purchased a device to peruse of the credit.

  • +1 vote

    Also on grandfather freedom plus here. Haven't received any sms yet.
    If they really take away the google play feature, there is no reason at all to remain loyal to telstra.

  • -1 vote

    GUYS
    https://www.telstra.com.au/chatnow/landing

    the chat staff keep saying we can still use credit for google store.
    please use the above link and double triple checks?

  1. victorheaven on 12/09/2017 - 12:14
  2. dragonindespair on 12/09/2017 - 10:32
  3. khell on 12/09/2017 - 15:31
  4. happychild100 on 14/09/2017 - 17:49
  5. tomclancy on 12/09/2017 - 12:10
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