Electrolux Masterpiece Collection Jug Blender EBR9804S Does Not Turn ON

I got the blender from this deal last year Electrolux Masterpiece Collection Jug Blender - Silver $99 Pick up or + Shipping @ Harvey Norman
I think I used it about 30 times. Today I was making a smoothie in the smoothie mode and suddenly stopped, no power and won't turn back ON.

There is supposed to be 5 years warranty. Called up electrolux and was told there is no replacement and will arrange a refund through the store.

Anyone else got one these and with the motor no longer working?

Comments

  • +2

    take the refund

  • Must be a common problem for them not to want to replace it, just take the refund.

    • They can't replace it because this model is discontinued.

  • Called up electrolux and was told there is no replacement and will arrange a refund through the store.

    Do you still have the receipt?

    I bought one before as well but have chucked out the receipt. Mine's still in the box.

    • Yes, I got the invoice via email since it was an online purchase.
      I've already arranged with electrolux for a refund, just wondering if others have had the same problem with this blender.

      • Thanks for letting me know.

        I should start using mine now before the warranty runs out!

        Wonder what they'd say if mine broke down and I didn't have the invoice - it'd be good if they refunded $429 instead of $99! haha

        • +1

          Don't think they'll give credit without proof of purchase.
          Maybe just sell it!

  • Yep mine jus happened today. Hot was indicated, so it stopped blending. Now it won’t blend, has light but that’s it. Don’t even use it that much

    • Maybe just overloaded? Let it cool and try again?
      If not just get a full refund.

      • Nope, still not blending today. Will follow up with a refund. Such a shame as my partner really liked this blender

        • I got given a omniblend mixer and bought a new vitamix mixer jug from DJ while on special.

          It blends much much better than the electrolux.

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