I am simply putting this up for a link to a petition to force optus to get their act together (fix their customer service)
I am sure everyone here has experience being on the phone with optus for over 1 hour minimum trying to resolve a simple matter or even trying to get a straight/truthful answer from a optus representative is almost rare.
From personal experience, optus has failed to serve any form of satisfactory service from day dot of my services. I have been lied to, given false information and the usual run around by the call center operator. Enough is enough. It's time to show optus what will happen if they keep this up.
Once we have a suffice amount of signatures, it will be a formal submission to the TIO for action.
Link is below and above please share and if anything needs amendment please let me know.