Hello all.
So my $5000 Samsung TV ended up being faulty and getting a full refund.
They are picking up TV today, so I’ll be left with no TV until I buy one.
My question is what is the best on the market right now
I’m looking at 75 inch, need to buy soon.
Thankyou
For $5k, Harvey Norman will sell you the "best" 32 inch rear projection TV with the most compatible Monster cable you can buy! :)
Faulty samsung. What a surprise. Mine also died and my mates is dying. Never touching them again. Why don't you look at OLEDs from LG, Sony, Panasonic?
This would be my second tv from Samsung that has been faulty
I would not buy from them again though there refund policy is excellent as well as there customer service
I have to jump to defence of Samsung here, just speaking from my experiences.
In the past 8 years, I've had a number of TVs develop a range of faults - TVs from Samsung, LG and Panasonic.
LG and Panasonic were, frankly, a nightmare to engage with regarding addressing the fault. Even when the TV was within their express warranty, the whole process was much harder than it needed to be. For the TV that was under 12 months old, even getting the manufacturer to agree that the TV was faulty was a pain - and then it took them an age to fix it. For one of the TVs that was outside of 'express warranty', enforcing my consumer rights to remediate a major fault was a painful, drawn out process that took months (and lots of effort on my part). Never had a Sony TV, so can't talk to an experience with them.
Samsung, by contrast, was a delight to work with. They diagnosed the fault remotely, visually confirmed it with an engineer visit within 2 working days, and despite the TV being around 4 years old, they swiftly remediated by offering either a brand new replacement or a cash refund (the amount I had paid for it originally, i.e. no depreciation). Repairing it wasn't even a suggestion, they went straight to replacing it. The whole process took about a week. They took a similar approach with a relatively minor fault on my fridge/freezer a few years back.
Two things I took away from this:
1) Faults can develop, or be inherent, in TVs from any of the major manufacturers - even premium brands or their high-end models. It's unfortunate, but cannot be avoided in today's marketplace.
2) In my experience Samsung are far, far better at providing outstanding customer service when things go wrong when compared to their competitors. And isn't that a critical part of a buying decision when choosing a product/brand? The assurance that they will quickly and fairly fix things if they go wrong?
I will absolutely, 100% always look to buy a Samsung product over a competing brand in the future as a result of my experiences with them, unless they aren't selling what I want or there is another strongly compelling reason to do otherwise.
As above panasonic just past 2 year's red light of death lg just past 3 year's again screen doesn't come back on what ever brand you go Tv,s ain't made to last these days unless your lucky.
Only tv that i have that's still going is my sony 200hz lcd after 7 year's still going hard knock on wood. :)
I've had 3 Samsungs within 3 months time.
First Samsung (UA55KU6000W) lost balance and fell off the table. Luckily credit card insurance covered it. Completely my fault.
Second Samsung (UA55KS8000W) randomly developed a line of dead pixels across the screen. Warranty covered it and Samsung replaced it with UA55KS9000W.
The third Samsung is going strong (more than a year now) and hopefully nothing goes wrong!
I'm imagining your first Samsung balancing on top of a traffic cone or similar wedge. How does a TV lose balance? :)
Wow, you got the KS9000W for the replacement?
Thant's pretty good customer service.
Cheers
Yea because apparently they didn't have Series 8 in stock at that time. Honestly I didn't notice the difference between the two in terms of picture quality.
Hisense ftw
Looking at this right now at Harvey Norman very clear picture
OLED would be best in class right now, if you can afford it then that's the one to get. The blacks are exceptional.
Thankyou just purchased this at $4100 from Harvey Norman
Was very happy with it :)
was $3.5k+ last christmas
Oh my bad luck then
All the new 2018 TV's come out in the next month, might as well wait. If you can't wait, go get the cheap Aldi one, and use that for a month.
But they will be all expensive like really expensive lol
Yes, but the 2017 models will be on clearance.
I came up with this
https://www.jbhifi.com.au/tv-home-entertainment/hd-televisio…
Its bigger than you want but bigger = better
Yes and bigger price tag
Won’t pay that price though on a tv 📺
Oh - Second in the list was a Samsung haha :P Probably the one you just had…..my plan seems flawed!
if only ozbargain had a search function.
Are you trying to break the WHOLE internet?
People using search functions… This guy…
$5000 projector for that size and can go bigger size.
Ask Harvey Norman