Fitbit Warranty Period Extended to 2 Years

https://www.smh.com.au/business/consumer-affairs/i-wish-i-ha...

I'm a fan of Fitbit's products, but the manufacturing quality leaves a lot to be desired - I had my Charge HR replaced three times within the then-12 month warranty period due to the band peeling, and I've already had my Charge 2 band replaced twice (once due to peeling and once because the clip broke). EU residents already had a 2-year warranty, so I'm glad they've followed suit over here.

If they could get around to fixing a 16-month old data loss bug in the Android app next, that'd be great.

Comments

  •  

    Didn't you already have the same rights under ACL? I don't think 2 years is unreasonable considering these devices are a few hundred or what have you.

    •  

      You did, but fitbit wasn't coming to the party, ie 366 days old, no warranty or repairs. Hence why they took them to the ACCC.