Can I return the product from THE GOOD GUYS?

Hey Guysss,
I bought a camera from The Good Guys 5 days ago and I would like to return it but that product does not have error and shipping damage. I just change my mind and I would like to return it. Does it work like Apple product? Cuz i am pretty sure that i can return apple product within 14 days.
thank heaps.

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The Good Guys
The Good Guys

Comments

  • +3

    Its up to Good Guys. Change of mind is not a reason for a refund. They will likely give you a store credit not cash/credit back.

  • +3

    In general change of mind is not a valid reason for returning a item.

  • is it because you saw it cheaper @digidirect eofy sale?

    • nope i bought a camera and i know that i wont be using much… :(

  • +2

    Change of mind = doesn't have to refund

    They can offer you a store credit though.

  • +10

    What did TGG say when you asked them?

    • +18

      Can you do that? Like, just ring up and ask and stuff?

      • They actually don't have a phone number on their website.

      • +1

        No you can't, but you can walk in to a store and ask.

        • +2

          That would mean you would have to use the "outernet", much easier to use the "internet" for these questions.

        • @steven6:

          use the "outernet"

          Err, but that's where the people are… Girl people even…

      • Yes; as long as you have asked OzB first.

  • Is it still unused and in unopened packaging?

    • I have not received it yet. but the order is on the way.

      • -4

        if you havent received it yet, you can tell the postman that you want to deny delivery, and they'll send it back to their warehouse and you can ask for a refund. personally have not done it with TGG, but similar thing happened to me with Cotton On

  • I think on the ebay store you're allowed but not if you bought direct from them

    • Oh i ordered it from ebay but havent received it yet.

      • +4

        Their eBay site has a 30 day return policy for all unused unopened goods.

  • maybe say you're not happy with the quality/ doesn't live up to expectations, or just tell a white lie that is an accordance with their returns policy?

  • +1

    do not open it when you received and just simply return it back because it is unopened. You will be fine bro

  • If the item is still in its original packaging and unopened so it can be resold and not a clearanace item they may give you a refund or a credit against another purchase.
    This is entirely up to the store as they are under no obligation to accept the item back because you changed your mind.

    If purchased from web site then as other people have said - depends on conditions set out on thier web site or ebay listing

    Best you ask them directly instead of us.

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