A week ago I brought a DJI Mavic Pro from JB HiFi, I purchased with it the extended warranty for $199 which made the warranty extend until the year 2022 . Usually I'm sceptical for any extended warranty firstly because I'm aware of the ACL, that and because it is a drone, I know it may cause a lot of "he said, she said" if it like, fell out of the sky due to a fault but the thing is damn expensive so I thought I'll cover my butt just in case. Considering the DJI refresh cost and time-frame it seemed reasonable. Additionally I've used the warranty once before for a different product and it has worked out alright with no fuss… so I was overall happy with the service I have received from them.
The question(s): Today (one week later) I get a call from the store saying the rep shouldn't had sold me the extended warranty, something like the head office had advised them on the 1/07/18 that they are no longer offering them on drones, so I have to come in sometime and get the refund. Do I: 1) Accept the refund? 2) Refuse and get them to honour the offer anyway, should it be required in the future?
Is 4 years a "reasonable time-frame" for a $1200-$1500 drone, for the ACL? I would think so, but it isn't like a TV just sitting there, my biggest concern is if there is a fault while using it so I have a feeling after 12 months of normal warranty (or even during) regardless it'll be a bit of a uphill battle.
Any (good :P ) advise would be most appreciated!