How many times has your NBN gone down in last 12mths?

Am trying to gauge if getting NBN with 4g backup is worth it

(Via either Telstra or Vodafone who provide 4G SIM modem if NBN goes down)

Voda has advantage of letting you use SIM immediately while they enable NBN service to your home.

Comments

  • Telstra do that as well. Try without it on a no contract service and see how you go.

  • Zero.. :-)
    Most phone plans incude data of some sort so that should do if you do get cut off.

  • Just signed up in my new property.
    They couldn't connect me for 9 days, and yet charged me still. 2 days its been out.
    And so far I haven't hit regular speeds (80-100Mbps down, 40-60Mbps up)… its been a case of 7Mbps-60Mbps down, and 25Mbps-39Mbps up. To make matters worse, it hasn't even been a month. This is with my new router too, Asus AC5300, connected to NBN100 in FTTP.

    Not sure if I should switch from ClickBroadband to maybe Aussie, could be more of the same.

    Rant:
    And I'm reading all these stupid statements coming from the head, Bill Morrow, blaming Australians for slowing down the network by using it. Isn't that what its for? In particular he says we caused outages when many Aussies clicked on news websites to watch the recent new-prime minister event, and also people playing on their PS4's online is taboo as well. And that people shouldn't use the internet as much so they can help their fellow man with congestion, and go outside and get some exercise. All blatant lies to shift blame to innocent people because he cannot do his job, with all the facts pointing to his service as a very poor performing.

  • +1

    Voda has advantage of letting you use SIM immediately while they enable NBN service to your home.

    So does telstra

    How many times has your NBN gone down in last 12mths?

    zero as I don't have NBN yet.

    That said, I've got a smart modem and used it a few times on the 4g when the internet went down.

  • +3

    zero

    • +1

      Nice, who you with?

      • +1

        TPG but I don't know what a drop out is. i'm guessing it has more to do with your connection rather than ISP

  • +1

    Im with telstra. My NBN drops out about once a month.
    The last time it dropped out.I let the 4G backup kick in for about 4 days(was too busy to contact them) and
    i got a message from telstra telling me to reconnect to the back to the NBN or they will restrict my 4G service.

    • I got that too, even though the modem had reconnected to NBN, I rang Telstra to ask them to stop texting me about it. They told me the same that they would restrict my 4G, I responded go ahead and you will lose a customer the minute you do, I pay $30 more a month than what is comparable. Not my problem if they have a modem that doesn't automatically reconnect, I'm not going to muck around with it for them.

  • I have dropouts every now and then with Telstra however since swapping over to the 4G modem I don't notice any downtime in service.

  • Some days we have a few but no longer than a minute or two.

    I feel like it is a loose cable or something but honestly could be anything.

    Only happens once a month or so sometimes consecutive days.

    Have checked the connections in the house in and out it's all perfect so it is out of my field of range something on the NBN network itself.

    Having said that it is an old house so wouldn't be surprised if it is electrical causing it as once or twice have had the lights flicker.

    Overall been very good nothing major so no dramas here.

    Honestly the Telecube setup was even worse.. took ages and lots of back and forth and repetition doing processes more than once to get everything to work.. biggest headache so far easy.

    Thinking maybe I should go back to ACN now but trying to find alternatives.

  • I'm on FTTP with Barefoot.

    It went down 2 weeks ago for 24 hours. (didn't check with anyone to confirm if other locations).

    Statewide about 6 months ago for a day or so.

    2 or 3 other times for an hour in the past 2 years.

  • +1

    Mine goes down maybe once every 9 - 12 months for a few minutes late at night.

    TPG on FTTP.

    • Thats pretty good still.

  • Looking at letsbemates, flip TV, Mungi and Aussiebroadband.

    Anyone got any good or bad stories to share about that folk.

    Have ruled out iinet, Internode, Dodo, MyRepublic and TPG for various reasons from unable to BYO modem to initial setup costs to plan prices to limited account management to limited billing options to inability to start a balance or top up to price increases in nbn plans over time to existing customers etc to many countless other small reasons maybe like no lock in contacts availability etc.

    Basically Telecube my previous isp was near perfect but still far from it and still had some features that some other isp still don't have today like the balance feature.. However they didn't have a way to get it out which we all know now is a very very bad thing.

    Telstra is kind of ruled out also unless somebody can properly vouch for the extra cost justification.

    Ultimately the one that will last me till the end of time will be the best and usually it is the one with the most features, flexibility and least amount of restrictions.

    Also might skip on exetel because of what I heard they did in the past to power users on unlimited plans which defeats the purpose of an unlimited plan in the first place.

    Hoping flip TV is my winner otherwise I'll just jump on the Aussiebroadband band wagon and just pray they don't become the next Telecube.

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