NBN Co to Pay Retail Service Providers $25 for Every Missed Appointment

non-core promise on 12/09/2018 - 18:25
Last edited 12/09/2018 - 18:27

https://www.itnews.com.au/news/nbn-co-will-soon-pay-25-for-e…

NBN Co will have to pay retail service providers $25 every time they miss an appointment, make a late connection or have to fix a service fault.

But…

Relatively unconditional rebates will likely be welcomed by RSPs though they fall well short of proposals aired in recent months.

Telstra, for example, had asked the ACCC to consider structuring the rebates whereby the $25 was charged “per day for the first five business days of a service level miss, rising to $50 per day thereafter.”

Labor had also raised the prospect of punitive fines on NBN Co in recent months.

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Comments

  • mini2 on 12/09/2018 - 19:06

    I'm sure the slimy as hell NBNco will figure out a way not to pay for their fk ups, much like they refused to fix up their fk ups at my place.

  • Diji1 on 12/09/2018 - 20:33
    +2

    NBN Co could have just sold internet to consumers.

    Instead we have this superfluous RSP layer that pays thousands of people to concoct ways to decieve consumers into paying inflated prices for lower quality service on top of what NBN Co bills them for because of a neo-liberal fantasy about competition driving down prices even though all ISP buy from the same provider ie NBN Co.

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