Something Salesperson Said That Triggered You

justwii on 08/11/2018 - 20:56
Last edited 08/11/2018 - 20:58

May be for our laughter, or you were really mad when you heard it, you can share.

Here goes mine: I once had a short term rental just for 3 months so I looked around for internet plan with no contract. An ISP salesperson called and I asked about their plans but all were at least with 12month contract. I asked if the salesperson could do something to waive that and the salesperson said OK but it will be more expensive per month. Fair enough, so I picked a plan and asked how much more. The salesperson said it is $60 per month on a 12month contract originally, so if I am going to use it just for 3 months, it will be $60x12/3 per month. OK, you win.

General Discussion

Comments

  • [Deactivated] on 08/11/2018 - 21:02
    +5

    That salesperson needs to get a raise.

  • bargainhunter87 on 08/11/2018 - 21:56
    +1

    Hate it when your thinking about a purchase and someone says "c'mon mate just buy it" - triggers me. especially when the item you are buying is in the $thousands

    • [Deactivated] on 08/11/2018 - 22:51

      Yeah, naaaah mate. I don't think I will aye but.

  • ChillBro on 08/11/2018 - 22:56
    +3

    Not a retail salesman but a salesman nonetheless: a real estate agent said I was thinking too much and that I should just buy the place.

    Yeah, let me just gonna throw away everything I have plus the next thirty years of my life without thinking about it for more than a week.

    • rompastompa on 09/11/2018 - 16:40
      +1

      Several years ago, I put an offer on a house.

      I can't remember exact figures, but it went something like this: Offers from $500,000, so I put in an offer for $480,000. They said that they'll put it to the owner, but don't like my chances. They came back and said they want nothing less than $570,000. I asked why you put offers from $500,000 if they're not going to accept $500,000 (or close to it)!?

      Stupid tactic to get people into a place and make them 'fall in love' and spend more.

  • Flanders on 08/11/2018 - 23:56

    A sleazy dodgy asf GIO insurance saleperson… Would not tell me the actual price of anything, and kept on throwing off with a vague statement which sounds kinda legit at first, but is just his sales technique.
    Was thinking to change insurance to higher level.
    How much is it, it is xxx , and the cover might be this xxx but it depends… And what if I change back later to the lesser insurance, what would I get back, "you wont get exactly the pro rata ammount back" . So how much will I get back (another non-answer) . Then he starts telling me "well we don't give insurance for free" . And at this instance (and previous experience with same saleperson) he says "we have to do xxx" "we can't do xxx" , when clearly they could, just they want to make more money, and don't want customers to know certain details.
    I had wanted to change insurance on campervan to next level up, full insurance, then travel for a few weeks, then back to lesser insurance (because it is unused most of the time). I don't think he wanted to do it, because they maybe don't make enough from it, but absolutely refused to give me any figures and details and disclosure costs incurred to me. Happy to take my money (through bank authority) but giving dodgy nondescript answers to what anything would cost me, then he was making out like I was expecting inurance for free, because I wanted to know what it was going to cost me, to change to full insurance for 4 weeks, then back again.
    Cancelled all my insurance with GIO , car, campervan, home insurance, and took my business elsewhere.

  • Ughhh on 09/11/2018 - 00:08
    +1

    When sales people say something that's deliberately said to make you feel cheap. If it's so cheap and an insignificant amount, how about you pay it.
    Hasn't happened to me but Ive heard stories : sales people at high end retail stores acting like they own the products and is the ambassador for the company.

  • shortgum on 09/11/2018 - 00:19
    +1

    Toyota service centre. Recommend extra services on top of every periodic warranty service such as wheel alignment, replace tyres, update fuses, clean up air condition. Car used less than 1000km from previous service.

    Now knowing its a total sleazy service sales and rip off let alone the periodic warranty service cost.

    Been told for budget service after driven 5000km is fine

    • PinzVidz on 13/11/2018 - 11:52

      Update fuses? That's a new one, lol. Name and shame please.

    • BargainKen on 05/01/2019 - 09:25

      Should update to another dealer instead.

  • trustnoone on 09/11/2018 - 01:08
    +1

    In Harvey Norman I was buying a Xbox 360 (I don't remember the prices exactly) but it was the new sleeker ones (v2?), price was like $200 but the sales guy was looking at his computer and was looking at the extra warranty thing sales people usually try to sell you on. The guy checks it (says $150 on the comp) then he starts by saying "oh you should totally get this extra warranty! the xbox 360s are known to red ring all the time so its very worth it" keep in mind the biggest reason for the new version was specifically NOT to red ring since it was originally a big issue. Guy then starts saying "You seem like such a nice upstanding guy, I'll give you the 3 year warranty for only $150, thats like just $50 a year! What a bargain", now keep in mind again the 360 comes with 2 years factory warranty anyway PLUS I saw the computer screen saying it cost $150 is normal price. I just said eerrrr thanks but I need to step out and bought it in JBHIFI instead.

    The only other time, I was trying to move a flight for my bro with Jetstar ($150 flight) Was talking to the guy on the phone, apparently they can move it but has a fee and the new flight is "super expensive now" and also "running out" and I have to buy it "right now" or he most likely wouldn't get a flight (new price was like $160 MORE then what was already there). The guy sounded super dodgy to be honest, I immediately hanged up, jumped on flightcentre and found the same flight for only $120. Better bargain.

    • Adz81 on 09/11/2018 - 11:49

      This wasn't in Adelaide by any chance, was it? (the HN store).

      • trustnoone on 09/11/2018 - 12:44
        +1

        haha yes, how'd you know?

        • Ridiculous Panda on 13/11/2018 - 09:49
          +1

          He is obviously the salesperson. Either that or your wife.

        • Adz81 on 03/01/2019 - 10:46

          One of the salesmen from HN has gone on to become a (profanity) lifecoach/guru, and this sounds like the kind of spiel he'd use.

          • trustnoone on 03/01/2019 - 11:04

            @Adz81: haha thats hilarious as, interesting to find out what happened to people, thanks for the closure as well, was a bit tense in case you were the salesmen was already rehearsing my apologies hahaha

            • Adz81 on 03/01/2019 - 11:06

              @trustnoone: HA!
              Sorry, I didn't realised I'd forgotten to reply.

  • MeesusEff on 09/11/2018 - 01:24
    +4

    Mum stayed loyal to a jeweller for the past 25+ years, and he's risen to the ranks of the territory manager (P) of the chain so he asks the store general manager (A) to look after her when he's not there. I went to the store with my then-fiance to buy our wedding bands, and both P and A weren't there. When I asked the salesgirl(sourface) where A was, she said he resigned and I was shocked. She showed us some stuff but had a really flippant IDGAF attitude, not listening to what I wanted and asking me to go a size up when I told her the ring was already loose 'the aircon makes your fingers shrink', and I just stormed right off. We werent very dressed up, just in Tshirts and shorts (super hot weather) and she was obviously looking down on us. Next week, I went back in with my parents and P, A and sourface were all there. Mum goes up to them and says, 'oh, A you're still here, THAT girl told my daughter that you resigned last week'. The look on her face when she recognised me, still makes me smile :)

  • bobbified on 09/11/2018 - 10:01
    +5

    After doing my research on prices, I was ready to pull the trigger on a Samsung QLED. Walk into Harvey Norman ready to negotiate. Normally, they do budge a little on price. The salesman said that they can knock $50 of the $3900 price tag and he kept asking me what my budget was. Needless to say, I didn't buy it.

    The following week, I'm back to look for a tv cabinet. Same guy comes up and asks me "did you get your tv?" I told him that I paid $2700 from a retailer on eBay. In a dismissive tone, he said that retailers always put factory seconds on eBay etc. I was quite annoyed, so I took a few steps aside and asked him out aloud - so all the stuff on Harvey Norman's eBay store are factory seconds? He wasn't happy.

  • pernunz on 09/11/2018 - 11:04
    +1

    Real Estate Agent.

    We lowered our offer after a building inspection revealed lots of damage, so we reduced our offer by the expected repair bill.

    Real Estate Agent comes back and says "Well, what we normally do, is if your offer was going to be X, and the repairs are going to be Y, you put your offer in as half of what the repairs were going to cost"

  • SirFlibbled on 09/11/2018 - 13:45
    +1

    Landscapers - pretty much all of them. But one particularly so.

    I had a completely empty backyard after buying a new place. The brief to the landscapers when seeking a quote was simple - give me an idea of what you'd do (I didn't require a sketch or anything formal, just a rough idea of how they saw the area) and how much roughly that would cost.

    Out of 8 landscapers, 3 came out to quote. One of those insisted I sign a contract before they'd do what I wanted, the other two had no problems doing what I needed. Said landscaper who wanted a contract signed calls me a couple of weeks later asking if I'd signed the contract. I told them that without a rough idea of what the work would be and how much it would cost I wssn't signing any contract (this job would have been a $25-30,000 job). He told me I wasn't the sort of customer he wanted and declined to quote. I pointed out, the reason he was refusing to quote me was the reason he is declining to quote and just hung up in disbelief.

  • Xiaomi on 09/11/2018 - 19:27
    +1

    Recently looking at the Hyundai Genesis I called a dealer to ask a couple of basic questions. Hyundai wasn't selling the car, Holden was… So I asked the good ol' how did you come about the car, who previously owned, why does a 2015 model only have 9,000kms on it and the first thing the used car dealer said was 'Oh you know, Hyundai used it to drive around the execz with it' trying to impress me…

    My reply: "mateee this is the lower-end $30k model of the $80k range, there is not a chance the execs were driven around in this car, stop with your bullshit"

    He put me on hold politely, grabbed his manager and said he wants to personally handle this deal almost like the used car-manager was royalty, like I should now be grateful or something?!

    Nope. Put down the phone, the used car saleman sent me a text message and I replied with a photo of 35k in cash on my coffee table with a hand-written note saying 'you shouldn't have lied'

    • SirFlibbled on 11/11/2018 - 22:17
      +1

      Car sales people are shit. Recently went car shopping (new) and the Mazda sales people talked themselves out of a sale. In 2 visits I was palmed off through 4 different sales guys and an 18 year old receptionist to take me on the test drive.

      When we came back the sales person asked me how I was paying for it and my response was "Not sure yet. I'm open to all financing offers". And then was flogged off onto another sales person as this guy only deals with fleet cars (no idea why I was even dealing with him in the first place).

      While he was getting salesperson 5, I just walked out. Went and bought a Toyota instead 40 minutes later. I ended up writing to the manager why I didn't buy from them. I'm sure nothing came of it, but I figured there's a tiny chance the manager might want to know how they lost a sale.

  • jv on 09/11/2018 - 23:51
    +1

    Something Salesperson Said That Triggered You

    "Would you like fries with that?"

    I went ballistic !!!

  • Corrugated Ironman on 13/11/2018 - 12:05
    +1

    Me - do you have any modular lounge suites?
    Hardly Normal - no, you don’t want modular
    Me - yes I do
    Hardly normal - no you don’t because they’re not popular
    Me - I don’t care. Can you order one in? Do you have any in your catalog?
    Hardly Normal - have a look at these ones we have in stock

    So I walked out the door went to a competitor and spent 4K on what I wanted.

  • sniperlink on 13/11/2018 - 12:54
    +1

    My internet plan was out of contract and new plans were available on my ISP's website, for $5 more per month I could upgrade from 12Mbps to 50Mbps. I went into the online chat to inquire about upgrading and asked what if I upgrade and I can't get anywhere near the 50Mbps speed, can I change my plan to the lower tier?

    He replied that the ISP could "guarantee" 80% of the speed, e.g for 50Mbps plan I would get 40Mbps. I asked for documentation to back up his claim and he pointed me to a form on their website 10 minutes later.

    The form itself wrote "Typical Peak Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed."

    I very nicely asked him how come he could guarantee the speed but the website clearly states it is not a guaranteed minimum speed. He very quickly backtracked and said that he had used the wrong wording and apologized.

    I wasn't very happy with his sales tactic so I didn't go through with the upgrade and I'm looking around at other ISPs now….

  • Foxtail on 16/11/2018 - 10:01
    +1

    Honda sales guy offered me $19K for my Merc coupe on new Jazz trade, a week later after a number of enquires from Car Sales advert sold it for $34K, sales guy called few weeks later, gave him the short shift!, and told him I had bought the Jazz elsewhere a 3 year old just 12,000KMS on the clock for $14K.

  • BargainKen on 05/01/2019 - 09:32

    Mostly buy online these days, so difficult to recall a shady salesperson pissing me off. I suspect that's partly why traditional stores are failing these days.

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