[AMA] KFC Front Counter Worker, Ask Me Anything

I work at a Food Court KFC on Front Counter. Ask me anything about my job.

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KFC Australia
KFC Australia

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  • +4 votes

    Why do I always feel sick after eating KFC?

    • +38 votes

      Are you allergic to good food?

      • +34 votes

        I find the oil very heavy. Which oil is used?


        • +19 votes

          not sure but very unlikely haha. I think we'd be out of business pretty soon if we paid that much for oil. also, the engine thing

          • @realfancyman: I was a kitchenhand/cashier for 5 years and a manager for 5 years - the oil used to be palm oil. Hopefully that's changed in the last 19 years since I left.

        • they use solid oil, looks like Flora in woolies.
          and melt into the cooker.


            @HappyHippo: No we certainly don't, its high oleic canola oil thats liquid at room temp

            • +3 votes

              @Chaffix: Since when? I worked at a Perth store a few years ago when I was in high school. The cooking oil comes in a white block form, wrapped in blue plastic, inside a cardboard box, maybe 18'x12'x8'
              Kitchen would simply unwrap the block and dump it into the deep fryer.

              I'm trying to remember if the chip fryer was the same but I can't for the life of me.. I think the oil for those came in goon bags (I'm pretty sure I remember topping up the chip fryer). It has been a couple of years!

              Oh, and never eat the gravy..
              Shit'll kill ya dead..

              • @Liamv4696: Yep. This.

                Chip fryers were the same as the Collectromatix.

                Gravy is fine. Using the gravy fines to make gravy is how it's made traditionally and it's also why KFC gravy tastes so much better than the watery goop that Red Rooster and Chicken Treat sell.


                @Liamv4696: Must be different here in Vic man, we have boxes and boxes of 15L liquid oil we use in our chip fryers and cookers. They're in a goon bag type silver plastic inside a cardboard box and they're KFC branded. Different suppliers between the states I spose.

                and yeah, the gravy, oh delicious chickeny goodness

                • @Chaffix: Worked in Vic a while back, they got theirs in block form too, as Liam descriped.

                  • @dyl: I too worked at HJ's as a teenager and remember that stuff all too well, either dumping whole boxes in when cleaning the fryers or scooping (gooping) it out in the middle of the day to top it up.

                    I was under the impression it was vegetable shortening, which turns out is code for palm oil. One source claims KFC Australia used to use Malaysian palm oil, apparently beef tallow used to be big in the USA. Whatever was used, palm, vegetable shortening or beef tallow was really high in trans and saturated fats. Since about 2006 all of the fast food joints have switched to mostly canola based blends which are naturally lower in those things.

                    At first it was easy to notice a change in flavour, and also the canola blends generally don't last as long and need to be changed more regularly at a higher cost to business, but it is much healthier for us.

                    Maccas - Canola + Sunflower
                    KFC - Canola
                    HJ's - Make both claims of "Vegetable" oil and Canola oil

                    Not sure about KFC & HJ but Maccas also use a lot of soy bean oil in their mayo's and random other products.

                    Bonus fun fact, Mcdonalds AU now source their ketchup from China and it's made with high fructose corn syrup.

                    • @bonezAU: Was around 2012 I worked there, the store I was at still used the large slabs of that came in wrapped in blue plastic inside a box.

                      Quick research shows 2012 was about when the change was finished rolling out, so maybe it happen just after I left… https://www.abc.net.au/news/rural/2012-05-23/kfc-buckets-pal...

                      • @dyl: Yeah, it appears they clung on until as late as possible. Apparently Christopher Pyne started a round table involving all of the fast food outlets and a bunch of 'panels' in 2006 to get some action happening then. As we know, when government is involved things can seem to take a lifetime.

              • @Liamv4696: see my post to dyl above, couldn't figure out how to @ you, I'm tired


        Are you? Is that why you work at KFC?

    • +2 votes

      is there any chance that you eat at Concord West NSW store

      I got sick after eating there

    • Because the Streetwise Feast isn't meant for one person.

    • You're getting old, your body can't take it anymore

  • Why can’t I get all wings on $10 for 9 Tuesdays?

  • could you please confirm that the 5 second rule exists in the back cook area?

  • What are the colonels secret herbs and spices ploise?

  • Do you get a discount or any freebies?

    • +8 votes

      Yep, 20% staff discount through the KFC App and if you work a close shift you get to eat the leftovers, which is technically against policy but is fine with all the managers at my store.

      • +10 votes

        which is technically against policy

        Reported to [email protected]

      • and if you work a close shift you get to eat the leftovers,

        PROTIP: If you're friendly with the staff and make a small purchase just before close, they'll often give you extra chicken for free.

        • My store would always run out of chicken if I went there after 7pm. I doubt there'd be anything left at closing, maybe some stale chips..
          No idea how they been in business so long but the store has been closed for a good 6months+ now due to fire.

          • @BargainKen: Meanwhile my store always had stacks of chicken/everything at closing and the manager would just throw all of it out unless someone wanted it in which case there were still tons left over. Could've been like 5+ family meals.

      • it was 10% when i was there what a gib.. left about 3 years ago. but was there over 5 years total with a break in the middle

  • Is the code on the feedback survey ever validated to redeem the reg chips and drink? ie. can i just write any random 5 digit number to claim

  • How often do you guys change your oil? Do you filter it orswap it out?

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