My son and wife were at Harvey Norman, looking out for refrigerator when my toddler threw his water bottle on a TV which smashed the screen.
Unfortunately, I was at home finishing my overdue masters project. Little fellow has been taught lesson and we will continue to be more vigilant. Officials at store have mentioned they do not have accidental cover, we have never faced this issue before and presume that stores like Harvey Norman will have accidental cover to cover similar to other emergencies? Have been asked to pay $1000.00.
Model smashed Samsung UA65NU8000
I have emailed ACCC and Choice online. Response awaited
What shall I do, need help?
- Cough up $1000
- Go on the legal policy/ACCC path
- Mod: Removed (Illegal/Inappropriate)