Amazon Membership Still Charged after Closing Account
So my wife created an amazon account and bought something off them.
She joined the Amazon Prime Free Trial, but after a few days, cancelled it.
Cut to a month later, and they decided to charge her the $4.99 monthly fee.
After contacting them via email and chat, they couldnt validate her account anymore, so they couldnt stop the monthly Prime charge. Only thing they could do was close the account (which was fine by us).We have written evidence of them saying they have closed the account.
Now after another month, they decided to charge her AGAIN. We cant login to the website, and AFAIK, i cant contact them if I dont sign in.
We have had to cancel our credit card now just so they stop charging her now…….
What else could we have done, with their dodgy practises?
Sure, it's only $4.99 per month, but the fact they can still charge us is freakin' dodgy af.