I’m just sharing my ongoing experience with Sendle.
I placed a bulk order of Milk on the 5th of Feb. The courier didn’t attempt to deliver the milk to my residential address. Someone was home to accept the package, however no call was made/attempted through my buildings intercom nor a card left. The lazy couriers please often do not attempt deliveries to my building (frustratingly), however I can usually contact them and get them to redeliver the following day. I did exactly that – I contacted Sendle and they arranged for delivery the following day. Again, no delivery attempted when someone was home and no card left.
I have now received an email to collect this from a depot. I do not have a car and it is far too heavy for me to lug home – hence why I buy these online and pay for delivery. I try to contact the company again for assistance and they tell me "we can't help you" followed by "hope this information helps" - Insulting at the least
The worst company I’ve ever dealt with. They make Auspost look like angels.
I'm currently on my 30th email to the company with no resolution. They are being dicks to the seller also.
Anyone else with a similar experience/advise to take it from here?